Account Manager/Sales Manager

Skill Set and Experience

• Education: Bachelor’s degree in engineering (Mechanical, Electrical, Electronics, Automobile)
• Technical Knowledge and Experience: Familiarity with automotive industry (design/ manufacturing/benchmarking).
• Communication: Excellent verbal and written skills in English and Japanese; strong presentation skills for technical and business audiences.
• Interpersonal Skills: Professional communication with customers; ability to build long-term relationships.
• Customer Interaction: Ability to present to groups, facilitate workshops, and translate complex technical info into customer-friendly terms.
• Positive objective-oriented attitude and can work well in demanding and challenging environments.

Key Responsibilities

• Product Demos and Training: Prepare and deliver custom, on-demand product demonstrations and solutions for customers. Run effective presentations, meetings, and workshops for clients. Develop and provide tailored training sessions for customers.
• Relationship Management: Build long-term customer relationships by understanding and meeting their needs.
• Customer Support: Offer timely technical support and problem resolution for customer queries;
• Marketing Support: Participate in trade shows, conferences, and other marketing events and support in lead generation and customer acquisition
• Account Management and Sales Support:
• Collaborate with Sales Leadership to provide technical expertise during customer pitches and close deals.
• Monitor and manage assigned customer accounts to ensure customer satisfaction.
• Proactively address customer concerns to maintain long-term partnerships and reduce churn
• Upsell Opportunities: Spot potential for additional products or services to enhance customer value and account growth.
• Highlight product benefits through demos and presentations tailored to customer pain points
• Teamwork:
• Ability to work independently and collaboratively across Sales, Marketing, Operations, and Product Development teams.
• Liaise with local and global technical experts, Sales, and Account Management team
• Share customer insights with Sales and Product teams to refine offerings and boost market appeal.

Job Types: Full-time, Contract

Pay: $70,000.00 - $75,000.00 per year

Schedule:

• 8 hour shift

Application Question(s):

• Must be US Citizen or Green card holder.
• Are you comfortable working on W2?
• Please help me with your Email ID and Contact number.

Experience:

• Automotive Industry: 4 years (Preferred)
• Customer Interaction: 4 years (Preferred)
• Account Management and Sales Support: 5 years (Preferred)

Work Location: In person

Salary : $70,000 - $75,000