What are the responsibilities and job description for the Employee Experience Specialist II (Hybrid) position at CareSource?
Job Summary:
The Employee Experience Specialist I is responsible for supporting the implementation of performance and employee experience processes that cultivate a positive, inclusive, employee experience and position CareSource as an employer of choice. This role will work closely with peers across the HR organizational functions to execute priorities and deliverables.
Essential Functions:
- Responsible for successful administration of processes supporting the implementation of the CareSource employee experience strategy
- Support the execution of the annual performance process, including goal setting, mid-year and year-end reviews with a focus on reviewing and testing system enhancements, updating resources and support tools, reporting and timely responses to questions, and issue resolution
- Participate in the buildout, dashboard/data reporting related to candidate, life cycle and employee experience surveys to drive a culture of feedback, development, and inclusion across the organization
- Collaborate on the design and implementation of new employee experience process/resource enhancements to streamline an accelerate the integration of new employees into the organization
- Support the execution of the Employer of Choice strategy by collaborating on data collection and management needs
- Responsible for timely, accurate and effective administration of employee recognition platforms, processes and reporting to support the successful implementation of the overall employee recognition strategy
- Develop and maintain project and implementation plans for Employee Experience processes and initiatives on as needed basis
- Contribute to the ongoing evaluation and enhancement of current systems, processes, and resources, identify and recommend improvements, and ensure timely, effective communication of changes or enhancements
- Manage multiple projects simultaneously, quickly shift priorities and deliver excellent solutions under tight timelines
- Perform other job duties as requested
Education and Experience:
- Bachelor’s Degree or equivalent years of relevant work experience in human resources or related discipline is required
- Minimum of two (2) years of experience in human resources, talent management, organizational development, or related field highly preferred
- Experience working within the Workday and Qualtrics platforms preferred
Competencies, Knowledge and Skills:
- Proficient in Microsoft Office including Word, Excel, PowerPoint
- Demonstrated ability to execute and track project plans and timelines
- Experience with performance management and experience surveys preferred
- Demonstrated written, verbal and interpersonal communication skills
- Strong problem-solving and critical thinking skills
- Ability to manage multiple priorities and demonstrate self-direction
- Attention to detail, planning, organization and prioritization skills
- Strong relationship-building skills
- Ability to work independently and in a team setting
- Effective time management skills and strong customer service orientation
- Ability to maintain confidentiality
Licensure and Certification:
- Professional in Human Resources (PHR) Certification preferred
Working Conditions:
- General office environment; may be required to sit or stand for extended periods of time
Compensation Range:
$53,400.00 - $85,600.00
CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Salary
Organization Level Competencies
- Create an Inclusive Environment
- Cultivate Partnerships
- Develop Self and Others
- Drive Execution
- Influence Others
- Pursue Personal Excellence
- Understand the Business
This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.
Salary : $53,400 - $85,600
