What are the responsibilities and job description for the Groomer position at CareVet?
Groomer
Our Family Vet
Our Family Vet is an energetic veterinary practice that has served the Bullard, Tyler, and Jacksonville area for over 20 years. Our Family Vet is looking for prospective team members by hiring individuals that enjoy the human-animal bond, enjoying helping people with their pets and participates in teamwork to provide quality veterinary medicine to our clients.
Our Family Vet is looking for a highly motivated individual with an upbeat attitude to join our Grooming team. At Our Family Vet, we want our clients’ pets to not only feel good but look good too!
Skills/Qualifications
- Ability to work well with a team.
- Customer service/hospitality attitude with clear verbal communication
- Understand the basics of grooming (experience is preferred)
- Be thorough and pay attention to detail
- Ability to accept criticism and work well under pressure
- Carry out basic tasks on a computer
- Time management and organization skills
- Must be able to stand, stoop, or bend for long periods of time.
- Must be able to lift 5-50 lbs.
Daily Responsibilities:
- Arrive on time to scheduled shifts
- Create a welcoming environment for pets and their owners
- Discuss expectations and desires for a pet’s groom with the client
- Assist and provide high quality grooms per client wishes.
- Bathe and Groom Animals
- Maintain a clean environment
- Properly restrain animals.
- Wash, dry, and fold laundry.
- Report changes in animal behavior, health, or concerns to Vet or Hospital Manger
- Use medical software to invoice, schedule appointments, and check vaccine history
- Use electronic schedule to be knowledgeable about upcoming scheduled grooms
- Maintain a record of grooming appointment notes
- Answer phones for grooming calls, keep messages organized
- Work with veterinary staff to ensure pet is medically cared for as needed
- Manage daily schedule to groom pets efficiently and send them home on time
- Manage anxious pets appropriately (communicate with clinic team lead when medical intervention may be necessary)
- Speak with client on exit, discuss groom and if expectations were met
- Communicate with management when grooming products are low or need to be ordered
- Ensure company policies are being followed at all times
- Other duties as needed
- Travel may be required.
