What are the responsibilities and job description for the Customer Service Representative position at Caribbean Food Delights, Inc.?
The ideal candidate will possess strong communication and customer service skills, as well as the ability to multitask and prioritize tasks effectively.
Key Responsibilities
- Provide administrative support to the sales team, including answering phones, responding to emails, and greeting visitors.
- Process orders for local customers, following through from receipt to shipping and billing.
- Handle orders for RCB and CFD, recording information on the appropriate order form and sending it via email.
- Check purchase orders from the EDI computer system and invoice customers accordingly using the EDI system.
Requirements
- High School Diploma or equivalent
- Minimum 1 year work-related experience
- Competent computer knowledge
- Ethical practice; ability to maintain confidentiality
