What are the responsibilities and job description for the Move-In Coordinator position at Carillon at Belleview Station?
Description
Carillon at Belleview Station, Denver’s premier senior living community, is looking for an outgoing and organized Move-In Coordinator to join our sales team. The Move-In Coordinator is responsible for communicating and engaging our depositors, and soon to be residents, as well as liaising with department directors to facilitate a smooth move-in.
Ascent Living’s culture is centered on elevating senior living by creating a better life for our residents, their families and the team members who support them. We provide our teams with the resources to be successful and the opportunity to grow. Ascent Living cultivates an environment based on instilling trust, confidence and comfort. Carillon at Belleview Station is an affiliate of Ascent Living Communities, Colorado’s premier boutique senior living company, and we are seeking applicants looking to build their career with us.
Benefits:
- 3 weeks of paid time off a year
- Medical insurance including vision and dental
- 100% employer paid life and long-term disability insurance
- Accident and short-term disability insurance
- 401(k) with employer match
- Sunny Day emergency savings account with employer match
Duties and Responsibilities:
- Coordinates with all community managers/departments.
- Maintains knowledge of all communication with prospective customers.
- Possesses and maintains a strong knowledge of the community, its benefits, and the services provided.
- Follow-up on a timely basis with all decorators and/or subcontractors involved in the process of moving in future members to ensure smooth transition.
- Remains current on unit status and vacancy map.
- May be asked to host tours to give a comprehensive view of the community while addressing how specific needs of the prospective resident can be satisfied.
- Provides the family with all move-in paperwork and ensures that it is completed and returned within the specific time frame prior to move-in.
- Assists the resident and their family with the transition process through on-going communication, sensitivity and reassurance.
- Informs all associates of the pending move-in date and the necessary information about the resident.
Qualifications:
- Minimum one year customer service experience, prior sales experience preferred
- Experience in senior living preferred
- Due to the nature of the work performed by Ascent Living Communities, and that this position works with a vulnerable population, we do require a criminal background check be completed
Pay:
$23.00 to $25.00 an hour based on experience
Salary : $23 - $25
