What are the responsibilities and job description for the Patient Relation Coordinator position at Caring Medical?
Are you a people-person with a knack for creating positive first impressions?
Do you thrive in a fast-paced environment and enjoy blending customer service with sales?
Our growing medical practice is looking for a dynamic Patient Relations Coordinator to join our team!
About Us:
We are a leading regenerative medicine practice in Fort Myers, FL, dedicated to helping patients achieve lasting relief from pain and enhance their quality of life. Our goal is to get to the root cause of the patients issue, versus covering it up with medication or unnecessary surgeries.
What You'll Do:
- Welcome patients with warmth and professionalism, ensuring a seamless check-in/out experience.
- Answer incoming calls and respond to email inquiries, providing accurate information about services and booking appointments.
- Proactively engage with potential patients, following up on leads and explaining the value of our services.
- Maintain patient records and handle scheduling efficiently.
- Collaborate with the clinical team to deliver exceptional care from the first interaction to follow-up.
What We're Looking For:
- A friendly, approachable demeanor with excellent communication skills.
- Proven customer service or sales experience, preferably in a medical or wellness setting.
- Confidence in discussing services with potential patients in a way that feels helpful, not pushy.
- Ability to multitask, prioritize, and maintain organization in a busy office.
- Tech-savviness with experience using medical software or CRM tools (preferred but not required).
What We Offer:
- Competitive hourly rate with potential for performance-based bonuses.
- A supportive and collaborative work environment.
- Opportunities to grow with a rapidly expanding practice.
- Training to help you succeed in the role.
If you're ready to make a meaningful impact on patients' lives while developing your skills in healthcare and sales, we'd love to hear from you!
Apply today by sending your resume and a brief cover letter explaining why you're the perfect fit for this role.
