Clinical Services Director

About Us:

The Mission of Caring Network is to honor and glorify Jesus Christ, the author and creator of life, by bringing His love and compassion to abortion minded women and equipping them to choose life - both physical and spiritual.

About the Role:

The Clinical Services Director will oversee and optimize the telecare clinic and brick-and-mortar clinics, ensuring the highest quality of care possible for all patients served.  They will report to the VP of Clinics and work across the Chicagoland area.

Responsibilities Include:

General Responsibilities

·       Strategic planning and coordination of patient services in the telecare clinic as well as brick and mortar clinics

·       Develop and implement plans for achieving forecasted goals and strategic initiatives

·       Enhance operating models and business processes to maximize operational effectiveness

·       Oversee department operations and performance monitoring

·       Develop and oversee training for new team members

·       Roll out new programs and services as directed by executive leadership 

·       Communicate clearly with executive leadership

·       Actively demonstrate the organization’s core values, making management decisions consistent with those values and the mission

·       Adhere to all policies and procedures as applicable

·       Attend mandatory staff meetings 

·       Perform additional duties as requested 

Personnel Responsibilities

·       Provide leadership, supervision, and guidance to the Telecare Director and Nurse Managers in order to facilitate a team atmosphere, setting clear guidelines for staff interactions with fellow staff members and with patients

·       When needed, personnel issues will be addressed to promote a productive and supportive work environment 

·       Act as liaison between executive leadership and clinical services department 

·       Along with executive leadership, interview and hire new staff

·       Oversee orientation and training of all clinical team members

·       Perform yearly reviews with direct reports, ensuring they are holding reviews for their staff

·       Equip team members to articulate the organization’s mission as well as identify and celebrate the organization’s core values whenever they are demonstrated

·       Lead team in engagement with personal and team performance metrics, seeking growth through continuous improvement, reassessment, and celebration of victories

·       Lead team in making prayer an important part of day-to-day operations

Candidate Requirements:

General Requirements

·       Hold Illinois RN License and BLS Certification

·       A committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord and is a participant in a local church

·       Maintains a consistent life-affirming philosophy and would never refer or advise a woman to have an abortion

·       Agrees with and be willing to uphold Caring Network’s Statements of Faith and Principle and Core Values: Humility, Mutual Respect, Sacrificial Love, Optimism, Excellence, Integrity, Mission Focus, & Perseverance

·       Enthusiastic about and committed to the mission and strategy of Caring Network

·       Comfortable with participating in leading and initiating prayer with co-workers and patients

·       Able and willing to share the Gospel, the good news of salvation whenever the occasion arises

Skills and Abilities

·       Strong analytical and problem-solving skills

·       Leadership and team-building capabilities - able to inspire and keep effective relationship with employee and partners

·       Strong Business Acumen specific to Non-Profit Industry  

·       Excellent interpersonal and communication skills

·       Accomplish goals by relying on work experience and planned judgment

·       Demonstrate progressive leadership and management skills

Education and Experience:

·       Illinois RN License

·       BLS Certification

Benefits (FT):

·       Generous PTO policy including substantial vacation time and sick time.

·       9 paid company holidays PLUS Christmas Break.

·       Low to no employee cost for health, dental, and vision insurance; discounted rates for dependents.

·       Insurance benefits begin the first day of the month following hire date.

·       403(b) with company match.

·       Short-term and Long-Term Disability.

·       FSA Program.

·       Caring, Empowering, Mission-Driven Culture!

Salary : $75,000