Staffing & Scheduling Coordinator - In Home Care Agency

Caring Senior Service of Georgetown is hiring a Care Manager!

At Caring Senior Service, we believe that every senior deserves to live with dignity, independence, and comfort in the place they call home. Our team is committed to delivering compassionate care that not only improves the quality of life for seniors but also enriches the lives of their families. As a Care Manager, you’ll play a vital role in shaping the future of senior care, ensuring that our caregivers have the skills, knowledge, and confidence to deliver the highest quality of care. Your efforts will make a meaningful difference in the lives of seniors and their families, and you will be an essential part of a team that values compassion, integrity, and respect.

What It Means to Be a Care Manager at Caring Senior Service:

Being a Care Manager means being a leader in the field of senior care. It’s about more than just managing schedules and overseeing care – it’s about nurturing, guiding, and supporting caregivers to be the best they can be, so they can provide the highest quality care to the seniors who depend on us. As a Care Manager, you will be the bridge between the caregivers, clients, and the management team. You will ensure that our clients’ needs are met with the utmost compassion and professionalism, while also empowering caregivers to grow in their roles and excel in providing personalized care. This role is an opportunity to mentor, inspire, and create lasting relationships that have a profound impact on those you serve!

Key Responsibilities:

• Recruitment & Staffing: Seek out and hire qualified caregivers based on our office’s recruitment plan. Maintain a pool of caregivers to meet the growing needs of our clients.
• Training & Mentorship: Train and mentor new and existing caregivers on best practices for providing care, communication skills, and handling challenging situations.
• Caregiver Development: Develop and implement ongoing training programs to help caregivers grow in their roles and provide regular feedback through performance reviews and coaching.
• Client Onboarding & Care Plans: Assist with onboarding new clients, ensuring smooth transitions. If licensed (LPN or RN), develop personalized care plans.
• Caregiver-Client Matching & Scheduling: Match caregivers with clients based on needs and preferences and manage caregiver schedules accordingly.
• Relationship Building: Build and maintain strong relationships with clients and their families, addressing any concerns and providing exceptional customer service.
• Collaboration & Feedback: Act as a liaison between caregivers and the management team, sharing insights and suggestions to improve services.
• Hands-On Care (As Needed): Provide direct care to clients when necessary, including assistance with activities of daily living (ADLs), medication reminders, meal preparation, and companionship.

Qualifications:

• At least 5 years of experience providing hands-on care to seniors, either professionally or personally.
• Ability to pass federal and state background checks and registry checks.
• Valid driver’s license and vehicle insurance.
• Comfortable working with computers and Microsoft products.
• Strong communication, interpersonal, and organizational skills.
• Compassionate, patient, and motivated by a desire to help others.
• Positive attitude, collaborative spirit, and a sense of humor to create a fun, supportive work environment.

Work Hours:

• Monday through Friday, 8:00 AM – 5:00 PM.
• Rotating on-call evenings and weekends (required) to cover shift call-offs when needed.
• Be available to travel to client homes as frequently required.

Compensation and Benefits:

• Pay: $40,000-$50,000 annually.
• Benefits: Mileage reimbursement, paid time off, and a chance to grow in your career while making a real impact.

Salary : $40,000 - $50,000