Residential Supervisor

At Caritas we believe every life deserves LOVE! If you agree, then please consider joining our team!! Caritas Family Solutions is seeking a compassionate, but strong leader to serve as a Supervisor in our CILA program. This position is perfect for emotionally mature professionals with proven supervisory skills, and a passion to help those living with Developmental Disabilities succeed. As a CILA Supervisor, you’ll have an AMAZING support team behind you, and be able to end every workday knowing you made a positive impact in the lives of your staff and the clients you serve! If you’re ready to change the world, please apply today!!!

At Caritas, we know we’re competing with other employers for your services, and we want to win! It is our goal to offer competitive compensation and affordable benefits to all eligible employees. Caritas currently offers the following benefits to full-time employees:

• 403 B Retirement Plan (5% Employer Match)
• Generous Paid Time Off
• Health, Dental and Vision Insurance Coverage
• 12 Employer Paid State & Federal Holidays
• Telehealth Services
• Employer Paid Life Insurance
• Health Saving Account
• Employer Paid Short- & Long-Term Disability
• Tuition Assistance Program
• Real Work/Life Balance

Hours worked (typical): 40

Remote Work: *Remote only allowed when on call.

EEO Classification: First/Mid-level Manager

Job Tasks Typically: Structured - specific tasks will be assigned to the worker and monitored where the worker will be expected to follow prescribed plans.

Description of Typical Work Schedule: 6:30am-3:30pm. (Hours set based on necessity of department or office.)

PURPOSE: The CILA Residential Supervisor is responsible for daily operations of CILA home, client medical management and personnel management.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Ensures either by direct provision or oversight of DSPs that residents receive services as specified in their personal plans. Role modeling to DSP by performing activities of daily living skills training to meet personal plan objectives.
• Demonstrates knowledge of rules, regulations and standards of DHS standards, as well as rules/regulations, outside accrediting bodies and agency policies/procedures.
• Uses administrative skills to ensure that the residential facility and staff maintains compliance with all applicable DHS standards, rules and regulations by ensuring all DSP are current in training on Paycom in assigned homes.
• Ensures staff training for all documentation compliance.
• Reviews rules, regulations and standards to DSPs working in assigned home so they can demonstrate knowledge when questioned by surveyors.
• Monitors and/or assists in the administration of medication system of residents to ensure compliance with medication regimen. Responsibilities include, but are not limited to: contacting pharmacy as needed, maintaining pharmaceutical communications, and making sure unused medication are disposed of properly.
• Communicates with DSP for approved time off, overseeing timecards on Paycom and creating monthly CILA house schedules using Paycom. Ensuring no DSP works over 6 days consecutively to follow new labor laws.
• Provides daily work assignments such as cleaning list, community inclusion or completing personal plan objectives. The CILA house should be clean, organized, and safe always.
• Protects the financial interest of the residents by monitoring all money management activities and transactions. This includes entitlements of SSI and Illinois public aid. Keep residents updated on the balance and personal expenses per month.
• Updates SNAP, SSI, and Medicaid accounts by completing annual application and updating income changes so that funds do not become inactive.
• Provides transportation services to individuals when needed. Must be capable of transferring individuals safely in/out of vehicles and safely operates the vehicles adaptive equipment. Includes completing pre trip/post trip checklist to ensure the longevity of agency vehicles.
• Interviews job applicants, makes hiring recommendations, orients new employees with training and role modeling daily or as needed to ensure new hires understand their role and responsibilities.
• Ensures sufficient supply of household necessities such as food, program supplies, personal grooming, etc.
• Communicates effectively with management, through emails, Outlook calendar alerts, phone calls and text messages with responding in a timely manner.
• Monitors and documents the health and status of each individual and the activities of the home on an ongoing basis. Communicates with nurses as needed to insure health of residents.
• Performs monthly safety checks for possible maintenance in the CILA home or work office, such as completing maintenance work requisitions, reporting any safety concern and seeing that safety issue is resolved.
• Completes all annual assessment for QIDP as outlined to ensure a well-rounded report of individual’s performance in the Implementation Strategy Plan.
• Ensures all HBCS rules and regulations enforced, and evidence is present in all CILA homes as outlined by Director of CILA Operations.
• Be onsite to meet overnight shift in the morning and greet afternoon shift before leaving for the day to enhance communication between supervisors and DSPs.
• Attend all scheduled medical appointments, rescheduling is prohibited due to meeting Rule 115 and Rule 116 requirements. If an emergency arises considerations will be taken into consideration.
• Monitors CILA’s monthly budget allowance to insure there is not overspending. All purchase requests must go through Program Coordinator and then approved by Director of CILA Operations.
• Sits as a committee member within required program committees.

SUPERVISORY DUTIES, RESPONSIBILITIES AND ACTIVITIES: Oversee the Direct Service Professionals.

DIRECT REPORTS: Direct Service Professional

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must also be able to 1) protect and affirm the rights of the individual while assisting them to achieve greater independence by creating an environment responsive to their needs; 2) utilize proper body mechanics when assisting independent of dependent transfers and positioning of individuals up to 195 pounds; 3) screen, assess, and provide interventions for consumers that are exhibiting symptoms of trauma.

EDUCATION and/or EXPERIENCE REQUIRED/PREFERRED

Degree/Field Required: High School Diploma (Related fields will be considered.)

Degree/Field Preferred: High School Diploma (Related fields will be considered.)

Additional Fields of Knowledge Important for the Role: English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. .

Experience Required: Minimum 2 years’ experience in working with persons with developmental disabilities. (Can be interchanged with equivalent experience from an advanced degree related to this job and/or with other relevant experience verified by applicant/incumbent). Applicants with an Associate’s degree or higher within the Human Services discipline must have one year of experience in working with persons who have developmental disabilities.

Licenses/Certifications Required: DSP certification, Med, CPR first Aid; ADSP.

Licenses/Certifications Preferred: DSP,CPR first Aid; ADSP

SKILLS REQUIRED

Manager-specific: Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Basic: Active Learning — Understand the implications of new information for both current and future problem-solving and decision-making. Active Listening — Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Learning Strategies — Select and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Monitoring — Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension — Understand written sentences and paragraphs in work-related documents. Speaking — Talk to others to convey information effectively. Writing — Communicate effectively in writing as appropriate for the needs of the audience. Language — Able to read and write in English.

Social: Coordination — Adjust actions in relation to others' actions. Instructing — Teach others how to do something.

Problem Solving/Decision-making: Judgment and Decision Making — Consider the relative costs and benefits of potential actions to choose the most appropriate one ensuring that decisions made have an impact on others, the image/reputation of Caritas, and/or the financial resources.

Resource Management: Management of Personnel Resources — Motivate, develop, and direct people as they work, identifying the best people for the job. Personal Time Management — Manage one's own time and the time of others. Direct Report's Time Management — Manage the time of others.

Technical: Troubleshooting — Determine causes of operating errors and deciding what to do about it.

Proficient Computer Skills In: Excel, Outlook, Word, Database Management Software, Paycom

Expert Computer Skills In: Excel, Outlook, Word

MENTAL EFFORT/COGNITIVE ABILITIES REQUIRED: Concentration/intensity — Focus on higher order mental functions at average to high intensity when performing the majority of job tasks. Have limited opportunities for breaks. Fluency of Ideas — Come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Memory — Remember information such as words, numbers, pictures, and procedures. Performance of job tasks rely on memorization of tasks or sequences of events. Consider amount and type of information. Number Facility — Add, subtract, multiply, or divide quickly and correctly. Oral Comprehension — Listen to and understand information and ideas presented through spoken words and sentences. Oral Expression — Communicate information and ideas in speaking so others will understand. Perceptual Speed — Quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. Speed of Closure — Quickly make sense of, combine, and organize information into meaningful patterns. Written Expression — Communicate information and ideas in writing so others will understand.

PHYSICAL REQUIREMENTS: The employee occasionally is required to lift between 11 and 50 lbs. to assist clients in ambulating and transferring if needed. Should be able to regularly exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Some sedentary work but also involves walking and standing and possibly running.

PHYSICAL ACTIVITIES REQUIRED: Stooping/Kneeling/Crouching/Crawling — Bend body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Bending legs at knee to come to a rest on knee or knees. Bending the body downward and forward by bending leg and spine. Crawling. Moving about on hands and knees or hands and feet. Reaching — Extend hand(s) and arm(s) in any direction.Lifting — Raise objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.Standing — Particularly for sustained periods of time. Walking — Move about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.Sitting — for intermittent periods of time..Pushing — Use upper extremities to press against something with steady force in order to thrust forward, downward or outward. Running – on occasion if a situation arises.

VISUAL ACUITY: The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.

WORK CONTEXT/ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Subject to both environmental conditions. Activities occur inside and outside. Subject to atmospheric conditions — One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation. Subject to exposure to diseases/infections or bodily functions (from contact with others).

Other PPE Required: N/A

VEHICLE RELATED REQUIREMENTS:

Access to reliable transportation to get to/from work: Required.

Access to a reliable automobile: Not required, but preferred.

Must provide proof of auto liability insurance (and continue to while working in this position): Not required, but preferred.

Must possess a valid driver's license: Required

Additional license requirements that are necessary: