Supportive Housing Program Coordinator

• Consistently interact with clients using person-centered and Strength’s based approach while maintaining professional boundaries.
• Collaborate with community partners to identify individuals who are experiencing homelessness.
• Conduct screenings and determine if individuals meet program eligibility requirements.
• Assist in housing identification, applications, move-ins, and housing sustainability.
• Communicate professionally and appropriately with property managers to maintain strong partnerships.
• Provide comprehensive case management services for diverse populations living in poverty, including people with mental health and substance abuse disorders.
• Meet regularly to assess clients’ needs and provide appropriate case management to address those needs linking clients to Caritas of Austin’s programs and other agency programs.
• Ensure that clients are safe and linked to appropriate resources following any crises.
• Facilitate and coordinate access to mental health, substance abuse, and physical health services.
• Develop and monitor individual housing services plans with a general goal of housing stability.
• Once client is housed, 50% or more of meetings will be held within the client’s home or in a community space.
• Transport clients to agencies and services, as needed.
• Provide crisis intervention and support, as needed.

PROGRAM COORDINATION AND SUPERVISION

• Work with Program Manager in program development, monitoring, reporting, and performance management.
• Ensure program compliance with grant requirements.
• Internal monitoring of client files through file and case reviews.
• Prepare regular reports as necessary for internal and funding source requirements.
• Management of client services budgets to ensure compliance with budget limits, and agency/funder fiscal policies and procedures.
• Work with ECHO on Coordinated Entry referral process for new clients.
• Assist in compiling and submitting check requests related to housing costs.
• May provide on-call coverage, as needed.

• Work with internal and external partners to identify and secure safe, affordable housing for clients.
• Build relationships with other service providers that serve target population
• As appropriate, work collaboratively with Caritas of Austin’s Employment Specialists to link clients to employment. Research and stay informed about other local employment resources.
• As appropriate, work collaboratively with Caritas of Austin’s Education Specialists to link clients to education programs. Research and stay informed about other educational resources.
• Attending program collaboration meetings and training sessions, internally and externally, as requested by the supervisor.
• Be present and active in community-wide housing activities and committees.

• Manage case data by entering it in a timely manner into Service Point, the database utilized by Caritas of Austin for the Homeless Management Information System (HMIS).
• Regularly prepare and maintain accurate records and reports, following the Caritas of Austin’s Housing Services Department Documentation Guidelines.

• Work cooperatively with all components of Caritas of Austin services.
• Engage in appropriate teamwork functions in order to provide a professional work environment and effective service delivery.

• Base Salary Range: $47,003-$60,814
  • The salary offered will follow Caritas of Austin salary guidelines based on candidate's education and experience.
• Employer paid health, dental, vision, life, short-term disability, and long-term disability insurance for employees.
• 14 Paid Holidays per year.
• 20 days of accrued PTO in year one with increases up to 31 days per year.
• Retirement plan with employer match.
• Discounted Rates on Gold’s Gym and Legal Shield memberships.
• Mileage Reimbursement.
• Monthly Phone Stipend.
• Monthly Paid Parking for employees who office from Downtown Location.