What are the responsibilities and job description for the Service Writer/Advisor position at Carl Cannon Chevrolet Buick GMC Cadillac?
## Job Summary
We are seeking a skilled Service Writer to join our team. The Service Writer will be responsible for interacting with customers, documenting vehicle issues, and coordinating with the service department to ensure timely and efficient repairs.
Must have 2 years of verifiable work history as a service writer!!
## Responsibilities
- Communicate with customers to understand vehicle concerns and service needs
- Document customer concerns and vehicle symptoms accurately
- Coordinate with service technicians to schedule repairs and maintenance
- Provide cost estimates for repairs and obtain customer approval
- Update customers on the status of their vehicles during the repair process
- Ensure customer satisfaction by addressing any concerns or questions promptly
## Requirements
- Mechanical knowledge to understand automotive diagnostics, vehicle maintenance, and repair processes
- Experience as a mechanic or in auto estimating is a plus
- Strong service writing skills to effectively communicate with customers and service technicians
- Knowledge of automotive services including alignments, suspensions, and general automotive repairs
Join our team as a Service Writer and be part of a dynamic environment where your skills are valued and opportunities for growth are available.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
Work Days:
- Monday to Friday
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Jasper, AL 35501 (Required)
Ability to Relocate:
- Jasper, AL 35501: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $65,000