What are the responsibilities and job description for the Shift Leader position at Carl's Jr.?
Fast food has never been so much fun!
Carl's Jr is dedicated to quality and service in all aspects of our business : our customers, products, and our employees. You're not a face in the crowd...you are part of our family. Let us show you what Super Star service looks like!
Our team is seeking Shift Leaders with energy and heart.
Benefits
Extensive training and performance rewards
Advancement opportunities
Employee discount
Health Insurance
Paid Time Off
Bonus Opportunities
Qualifications
Must be a minimum of 18 years of age
Must be able and willing to work flexible hours including morning, evening and weekend shifts
Ability to get results through others
Organizational, planning and time management skills
Team building skills
Problem solving skills
Good verbal and written communication skills
Ability to take initiative
Responsibilities
The Shift Leader assists the Restaurant Manager with management activities and duties
The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and support the restaurant's business plan
The Shift Leader ensures all Crew Members and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description
Takes necessary action to ensure all Guest receive "SUPERSTAR Service"; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner
Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately
Consistently enforces and maintain all Quality, Service and Cleanliness standards
Monitors and maintains proper staffing level and labor costs.
Create a friendly atmosphere for employees and Guests
Effectively train Crew Members
Provide direction and supervision for Crew Members
Support efforts to maximize sales and profits and minimize controllable costs
Effectively plan, organize and implement all operational routines and activities during your shift
Role model and set a positive example for the entire team
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