Clinical Operations Supervisor - Nurse Advisory (Apply in minutes)

Overview

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

• Hybrid after orientation

The Ambulatory RN supervisor assists with management responsibilities and

oversight of multiple clinical operations within the Patient Contact Center

and maintains daily oversight of the 247 Patient Advisory Nurse call center

activities.

Qualifications

Licensed Registered Professional Nurse (RN) - Washington (WA) within 1 year -

Washington State Board of Nursing (WABON); Licensed Registered Professional

Nurse (RN) - Ohio (OH) within 1 year - Ohio Board of Nursing (OBON); Licensed

Registered Professional Nurse (RN) - Iowa (IA) within 1 year - Iowa Board of

Nursing (IBON); Licensed Registered Professional Nurse (RN) - Indiana (IN)

within 1 year - Indiana Professional Licensing Agency (IPLA); National Nursing

Certification within 3 years - Varies; Licensed Registered Professional Nurse

RN) - Illinois Department of Financial and Professional Regulation (IDFPR)

Bachelors Degree : Nursing (Required)

Nursing

Responsibilities

Develops, manages, and maintains PAN staffing and call schedules. Remains

competent in all Patient Contact Center clinical areas and performs essential

job functions of direct reports when staffingvolumes require. Recommends and

initiates various personnel actions including, but not limited to : hiring,

performance appraisals, disciplinary actions, and promotions. Make work

assignments, reviews and edits work of direct reports. Ensure staff members

training in to required competency levels to perform all required job tasks.

Resolves work related issues or assists employees in solving work related

issues. Confers with Human Resources, experts, and other leaders to resolve

more complex issues. Participates in development, planning, and monitoring of

fiscal budget(s). Monitors and completes all edits within time keeping system

for direct reports. Assists in development and review of department policies,

procedures, standing orders, and competencies. Collects, reviews, and prepares

data for leadership, using various Carle and other software systems.

Participates in development, implementation, and presentation of education to

clinical team members and key stakeholders. Supervise all direct reports and

assist with other clinical departments within Patient Contact Center, as

needed. Assist with NEO for others within the Patient Contact Center

associated with nursing roles and understanding of the Symptom Guide.

About Us

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive

and inclusive team where you can thrive. The place where growth meets balance

and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600

team members in its eight hospitals, physician groups and a variety of

healthcare businesses. Carle BroMenn Medical Center, Carle Foundation

Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital,

Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold

Magnet® designations, the nation’s highest honor for nursing care. The system

includes Methodist College and Carle Illinois College of Medicine, the world’s

first engineering-based medical school, and Health Alliance™. We offer

opportunities in several communities throughout central Illinois with

potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employees Form I-9 to confirm work authorization. | For more information : human.resources@carle.com.

Compensation and Benefits

The compensation range for this position is $40.08per hour - $68.94per hour.

This represents a good faith minimum and maximum range for the role at the

time of posting by Carle Health. The actual compensation offered a candidate

will be dependent on a variety of factors including, but not limited to, the

candidate’s experience, qualifications, location, training, licenses, shifts

worked and compensation model. Carle Health offers a comprehensive benefits

package for team members and providers. To learn more visit

careers.carlehealth.orgbenefits.

Salary : $40 - $69