Manager of Revenue Cycle Operations
- Department : Financial Operations
- Entity : Champaign-Urbana Service Area
- Job Category : Management
- Employment Type : Full - Time
- Job ID : 46992
- Experience Required : 5 - 7 Years
- Education Required : Bachelors Degree
- Shift : Day
- Location : Champaign, IL
- Usual Schedule : M-F : 8A - 5P
- On Call Requirements : As Needed
- Work Location : Carle at The Fields
- Weekend Requirements : As Needed
- Holiday Requirements : As Needed
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Position Summary :
Reporting to the Vice President of Finance Operations, the Senior Project Manager, Revenue Cycle's primary responsibilities are to support revenue cycle management project implementations and process improvement initiatives by providing oversight of large, complex projects, impacting cross functional departments, throughout the project lifecycle. Responsible for the overall direction, coordination, implementation, execution, control, and completion of multiple simultaneous projects ensuring consistency with Carle Health Revenue Cycle Management strategies, commitment and goals, while initiating change to adopt industry leading standards.
Qualifications :
EDUCATION REQUIREMENT
Bachelor's Degree, Business or related fieldCERTIFICATION & LICENSURE REQUIREMENTS
Project Management Professional (PMP) Certification orLean Healthcare Management Certification, Black Belt in Six SigmaEXPERIENCE REQUIREMENTS
5 years healthcare project management, process improvement and / or leadership.SKILLS and KNOWLEDGE REQUIREMENTS
Independence, responsibility, accountability and good judgement.Ability to work in a highly complex environmentAbility to navigate difficult conversations with diverse groupsAbility to initiate, plan, execute, monitor / control, and close projectsDevelop and implement metrics to measure project success.Essential Functions :
Lead, develop and independently manage project objectives, governance, plansProvides communications to requiring cross functional coordination.Drive and ensure successful delivery of multiple projects while setting project controls and standards.Drive analytics and report development efforts and own the day-to-day detailed aspects of assigned projectsEnsure successful completion of projects.Facilitate the definition of project missions, goals, tasks and resource requirementsResolve or assist in the resolution of conflicts within and between projects or functional areasDevelop methods to monitor project or area progress.Partner with internal technical resources as needed to ensure project goals are met.Ability to engage multidisciplinary stakeholders that frequently hold disparate goalsAligns teams on implementation of best practices and industry leading techniquesDrives Revenue Cycle improvements for the benefit of Carle HealthCommunicate clear expectations with stakeholders, executives, sponsors and team membersContinually managing expectations through the life of projects.Develop and maintain project documentation, communicate project objectives and progressDevelop deeper level business and functional requirements to support business and technology projectsProvide project status reports throughout the project lifecycle.Identify and resolve issues while managing dependenciesEnsure timely execution of project milestones.Ensure on-time delivery of projects according to agreed upon scope.Develop and execute mitigation strategies when off-track.Support development of presentation and communication materials tied to projects, programs and general RCM performance.Define key metrics, status and corrective actions for various audiences.Track change management and communication plans in parallel to core project deliverablesEngage with multiple levels of the organization to communicate project status and needs.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information : human.resources@carle.com.
Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.
