What are the responsibilities and job description for the Program Analyst position at CARLEX?
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ESSENTIAL JOB FUNCTIONS · Maintain robust vendor network to ensure national coverage of auto glass replacement parts and installation services · Maintain Mopar Supplier Direct Ship website daily; process dealer order cancellations; review open and past due orders; provide promise dates to Mopar as needed; create reports for Carlex and Mopar management · Respond to questions and concerns from Mopar Customer Service Division and Stellantis · Interface with Mopar material planning, purchasing, sales, customer service, and warehouse staff to improve fill rates and expedite emergency orders; contact distributors to find parts out of stock at Mopar warehouse to fill dealer orders · Maintain dealer database, parts database and distributor pricing database with Quest call center · Attend weekly conference calls with suppliers to review status of backordered parts · Create and extensively audit bi-weekly vendor payment reports, create monthly auction statements · Analyze data to ensure vendor compliance and identify market trends · Conduct pricing analysis and create new auction tempered price book annually · Address vendor and customer questions and concerns · Work with Carlex sales representatives to correct vendor service issues · Collect on past due accounts and assist third party administrator with cash application issues
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