Front Desk Associate

At Carlisle Inn of Sugarcreek, we're dedicated to providing exceptional hospitality experiences for our guests. As a Front Desk Associate, you'll play a crucial role in ensuring every stay is memorable and enjoyable.

We offer a competitive salary range of $13.00-$15.00, based on experience, as well as opportunities for career growth and development.

Responsibilities:

1. Accept and safeguard Inn keys
2. Secure all exterior doors, regulate security cameras, and monitor internal activity
3. Register guests, handle reservations, issue room keys, prepare checkout reports, answer phone calls
4. Oversee emergency protocols per company policy
5. Prepare and send reports
6. Audit and balance revenue totals with revenue reports
7. Post room charges, outstanding charges, and credit card summaries to ledger accounts

Requirements:

1. Previous customer service experience preferred
2. Experience in conflict resolution
3. Excellent verbal and written communication skills
4. Proficient in math
5. Understand and carry out instructions
6. Phone/email etiquette

Benefits:

1. Medical insurance and HSA
2. 401(k) plan with match
3. Wellness Program
4. Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available

Salary : $13 - $15