Dispatch/Launch Coordinator

Job Description

Job Description

Role Objectives : This position schedules and dispatches workers, work crews, equipment, and / or service vessels for conveyance of materials or freight or service or emergency needs, transmit assignment and track operations in progress. Clear communication, and documentation with customers and management

Key Responsibilities :

• Submit service quotes to customers professionally and in a timely manner, according to company protocol.
• Task appropriate equipment and personnel, utilizing correct launch boat, crew, and location for each job.
• Utilize available equipment and programs (Ship Tracks / Marine Traffic / Ship Finder) to track vessel movements.
• Relay orders, messages, and information to / or from work crews, supervisors, accounting, and field personnel using computers, telephones and two-way radios.
• Schedule and dispatch people and vessels to appropriate locations according to customer requests, specifications, or needs.
• Record and maintain files and records of customer requests, work performed, expenses, inventory, and other dispatch related information for dispatch and accounting.
• Support / coordinate overall process for products.
• Ensure a clean and orderly work area at the end of each shift.
• Coordination with suppliers / vendors to make purchasing decision.
• Other duties and special projects as assigned.

Knowledge / Skill Requirements :

• Computer literacy
• Valid Drivers License
• Ability to acquire a TWIC within 60 days
• Time Management
• Service Orientation
• Organization
• Multi- Task

Education / Experience :

• High school Graduate
• 1-2 related experience
• Ability to obtain a TWIC card required

Physical Requirements :

• Must be able to lift and carry equipment and supplies weighing up to 10 pounds.
• Requires repetitive motion, hearing, talking, grasping, sitting, bend, stoop and reach.
• Worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading, as well as peripheral vision, depth perception, and ability to adjust focus.
• The worker is not subject to adverse environmental conditions as work is performed in an office.

Working Conditions :

• Nearly always work indoors.
• Work near others, usually within a few feet
• May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
• Requires repetitive motion including but not limited to talking, grasping, pointing, and sitting.