Gift Administration Specialist - University Advancement

Carnegie Mellon is enjoying its most productive fundraising years in its history, surpassing the initial fundraising goal for its $2 billion Make Possible campaign more than 18 months ahead of schedule. University Advancement (UA) supports the entire CMU community in building relationships with key constituencies and securing the financial resources the university needs to continue its ascent. As the division grows, we are seeking a Gift Administration Specialist to join the team. This is an exciting opportunity if you thrive in an interesting and fast-paced work environment.

Reporting to the Director of Gift Administration, this position will be responsible for researching, entering, and maintaining data in the Advancement information system and auditing the integrity of that data. This includes accurately entering the daily receipt of university gifts and pledges from various sources, running daily proof reports for each gift batch, archiving batch and donor documentation as substantiation, and reconciling batches with the gift log. In addition, this position is responsible for modifications to existing commitments and maintaining matching gifts.

Core responsibilities include:

• Coordinating and prioritizing day-to-day gift processing activities and ensuring accurate processing and stewardship of gifts in compliance with industry standards and best practices.

• Participating in the accurate processing of commitments involving pledges, checks, credit cards, and electronic funds transfers for unrestricted and restricted gifts for the university.

• Reconciling batches with statements and donor documentation to ensure accurate recording.

• Communicating with supervisor and senior staff to ensure accurate processing of gifts and to ensure financial integrity and accuracy. 

• Communicating with Gift Administration, Advancement Services and University Finance staff to resolve technical problems or adjustments that must be made to ensure accurate processing of gifts in Oracle.

• Coordinating monthly employee payroll deductions ensuring accurate deductions. 

• Processing special handling of non-routine commitments.

• Adjusting gifts and pledges as directed by the Director of Gift Administration. 

• Making deposits and retrieving financial information from multiple sources.

• Assisting in handling telephone calls and emails, as well as providing world class customer service to university staff, alumni and constituents.

• Actively participating in the donor receipting process. 

• Maintaining constituent records, both digital and physical.

• Other duties as assigned.

Flexibility, excellence, and passion are vital qualities within Carnegie Mellon. Inclusion, collaboration, and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Strong attention to detail with a critical degree of accuracy regarding data entry and analysis.

• Ability to learn and comprehend a complex database with highly detailed policies and procedures.

• Strong interpersonal and organizational skills.

• Good problem-solving and analytical skills.

• Excellent customer service skills.

Qualifications:

• High school diploma or GED required (associate’s degree in business or finance preferred).

• Two years of office experience

• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful background check

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance. 

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more!

For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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