What are the responsibilities and job description for the IT Logistics Specialist position at Carnival Cruise Line?
Job ID 9878 Location Miami, FL Date posted 01/28/2025
Intermediate Specialist, IT Logistics, is responsible for managing the logistics of incoming and outgoing IT assets, ensuring that all equipment is accurately tracked, received, and dispatched per company policies and project timelines. This position is instrumental in implementing and adhering to compliance standards and security measures throughout the shipping and receiving processes. This role is pivotal in ensuring the IT department operates smoothly and efficiently, supporting internal operations and external customer service objectives.
Job Functions:
Travel: No travel.
Work Conditions: Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery. Other job specific working conditions. Work will entail working in both an office and a warehouse environment. Warehouse temperatures can be extreme during the summer.
This position is classified as “in-office.” Because of the nature of the role, employees are required to work from a designated Carnival office in South Florida five days each week. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and gourmet dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmelden.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Intermediate Specialist, IT Logistics, is responsible for managing the logistics of incoming and outgoing IT assets, ensuring that all equipment is accurately tracked, received, and dispatched per company policies and project timelines. This position is instrumental in implementing and adhering to compliance standards and security measures throughout the shipping and receiving processes. This role is pivotal in ensuring the IT department operates smoothly and efficiently, supporting internal operations and external customer service objectives.
Job Functions:
- Execute shipping process for IT equipment, ensuring timely dispatch according to organizational schedules.
- Properly pack equipment for shipping or storage to prevent damage and maintain functionality.
- Respond to and manage service requests related to IT logistics, ensuring timely resolution and user satisfaction.
- Receive IT equipment, verifying quantities and quality, and documenting any discrepancies.
- Effectively communicate with warehouse personnel and loading individuals to coordinate and streamline operations
- Efficiently remove and decommission equipment post-use, adhering to company protocols for data security and hardware management.
- Maintain proficiency in the systems used by the warehouse provider to enhance operational efficiency and integration.
- Performs other duties as assigned
- Complies with all policies and standards
- High School diplomas with experience required/Associate’s degree in Business, Logistics, Supply Chain Management or related field or equivalent work experience preferred.
- 3 year of IT operations, logistics management, and coordination of supply chain processes, preferably in IT required.
- 1 years cruise and/or travel industry preferred.
- Forklift Certification upon hire preferred
- Ability to manage logistics software systems and technology related to inventory and shipment tracking. Prior use of AssetPanda, ServiceNow, and Mediawiki or similar systems.
- Knowledge of IT equipment and familiarity with a wide range of IT programs.
- Skilled in operating heavy machinery for moving and wrapping pallets.
- Must be able to multi-task.
- Strong communication, collaboration, time-management, and organizational skills.
- Ability to learn new technologies and concepts.
- Ability to work independently and within a team.
- Ability to think critically, problem solve creatively, and perform root cause analysis.
- Analytical and detailed oriented with a strong business sense.
- Ability to meet tight deadlines, prioritize workload, and achieve effective results.
- Proficiency in MS Office products.
- Primary language English, Bilingual (English and Spanish), a plus.
Travel: No travel.
Work Conditions: Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery. Other job specific working conditions. Work will entail working in both an office and a warehouse environment. Warehouse temperatures can be extreme during the summer.
This position is classified as “in-office.” Because of the nature of the role, employees are required to work from a designated Carnival office in South Florida five days each week. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
- Health Benefits:
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
- Financial Benefits:
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Paid Time Off
- Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
- Other Benefits
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
- On-site preschool program and wellness center at our Miami campus
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and gourmet dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmelden.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
