CLUB MANAGEMENT INTERN

Description

Job Summary:

Carolina Country Clubs Summer Internship Program will provide a hands-on club management experience that is centered on supervising pool snack bar staff with direction from the Grille Room Manager, which is our casual dining restaurant. The program also incorporates every department to allow interns to experience all aspects of the Club.

Interns will have the opportunity to directly meet with all upper-level management, including the General Manager/COO, Assistant General Manager and Clubhouse Manager. Interns will also have bi-weekly meetings with the training directors to monitor their progress. Interns will be expected to attend weekly F&B meetings, monthly committee meetings and various other management meetings.

Each intern will also be responsible for submitting a summer project customized to the interns interests, expertise, and the Clubs current needs. Upon completion of this program, interns will be well-equipped with the necessary knowledge and skills needed to be successful in the club industry.

Interns must complete required online training for all staff through classes provided by CCC through the PayCom Learning Institute via their employee portal. These classes may include diversity in the workplace, business ethics, and how to prevent harassment, just to name a few; interns can anticipate completing these courses during the summer.

Qualifications:

• The Club Management Internship must be enrolled in a four-year hospitality program or related field.
• As an Intern you must have an outgoing personality, exceptional communication skills, have a positive attitude and be team-oriented.
• He or she must possess a basic understanding of restaurant service techniques, beverage and wine knowledge and be proficient in Microsoft Office and Point of Services systems.
• The Intern must be honest, respectful, dedicated, caring, have a strong work ethic and must be able to handle a fast paced, high-end, sophisticated work environment.
• The Intern is expected to be self-motivated and committed to exceeding the expectations of the membership and their guests.

This position will embody the Carolina Country Club Mission Statement and Absolutes.

Mission Statement: Through Excellence and gracious hospitality, we work together to enrich lives.

Absolutes:

1. Engage Greet by name, build relationships, fond farewell

2. Maintain a culture of trust and respect

3. Welcoming Smile, positive attitude, enthusiasm

4. Look for and act upon every opportunity to create memorable moments

5. Be accountable for immediately solving problems or find someone who can

6. Continuously improve experiences with effort, innovations and creativity

7. Diligently maintain clean and safe facilities

Working Conditions, Physical Functions and Abilities:

The physical demands of work environment characteristic described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Equitable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have 95% knowledge of all food & beverage options for various areas of supervision.
• Must be a minimum of twenty one (21) years of age.
• Capable of lifting twenty five (25) pounds or more.
• Capable of standing and maneuvering independently and safely around work area.
• Capable of standing on a tile floor for an eight hour shift.
• Ability to see and hear, or to use prosthetics that will enable these senses to function adequately to assure those position requirements can be fully met.
• Ability to read, write, speak and understand English. Sound mental and physical health: the ability to get along well with others, to demonstrate a high level of sensitivity and interest in people.
• Must be able to inspire teamwork among all Carolina Country Club personnel and work well with a diverse group of employees.
• Subject to moderate physical and emotional stress associated with food/beverage service. Must be able to work a flexible schedule including weekends and holidays.

Qualifications

The ideal candidate must be enrolled in a four-year hospitality program or related field. This candidate must exhibit skillset and knowledge of the industry through the college curriculum. Must possess a basic understanding of restaurant service techniques, beverage, and wine knowledge. The candidate will be trained in all levels of the industry including top notch fine dining, banquets, grille room and basic bar skills. The candidate is expected to be self-motivated and committed to providing excellent and gracious hospitality to the members and fellow team members.    Intern should exhibit proficiency in Microsoft Office and Point of Services systems.