Surgery Scheduler - Midtown Charlotte

We are searching for compassionate and energetic individuals to join our team! We are seeking a Full-Time Surgery Scheduler in our mid-town Charlotte office. Come play a part in changing the lives of patients every day and work for an organization that has consistently been named one of the area's Top Workplaces.

The ideal candidate has at least 2-3 years of related experience in a healthcare setting. Must have the ability to multi-task and have a high degree of accuracy and attention to detail and excellent phone skills.

Responsibilities Include

• Coordinating and surgery scheduling for 3-5 neurosurgeons to include coordination with precert, patient and physician scheduling requests, and patient notification.
• Serving as a primary liaison for hospital surgery scheduling relations.
• Maintaining block and surgeon efficiency.
• Schedules and/or reschedules patient surgical procedures at various entities in accordance with established protocols over the phone.
• Acquires the appropriate information and orders from the surgeon.
• Communicates schedule and pre-surgery instructions with patient over the phone.
• Requests and/or obtains the ordered materials and/or equipment needed for surgery and confirms with the surgeon before surgery to avoid delays and cancellations.
• Complies with all CNSA processes and HIPAA regulations.
  
  

This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities of this position. CNSA retains the discretion to add to or change the job responsibilities of any position at any time with or without notice

Hours

Monday – Friday: 7-3 or 7-4 with some flexibility based on business needs.

Company Culture Expectations

Reflects CNSA Core Values in all job responsibilities and interactions

• Compassion: Treats others with compassion and empathy
• Teamwork: Collaborates with all team members
• Communication: Communicates effectively and with positivity
• Integrity: Acts with integrity and accountability
• Innovation: Remains open-minded to new ideas and continual improvement
• Community: Treats every patient and team member as a part of the CNSA community
• Participates in department or system wide improvement plans
• Performs high quality work that is neat, accurate, complete, and on time
• Offers assistance to all patients by promptly responding to requests and needs
• Asks questions to gain full understanding of assignments
• Adapts to changing assignments and responsibilities
  
  

Apply today!

Providing Compassionate, Quality Care - Together