Registration Clerk

Job Summary

• Performs receptions, registration and clerical duties associated with direct and scheduled admissions
• Including same duties for scheduled outpatient procedures and ER services

Essential Functions

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation:

• Ensures that all necessary demographics, billing and clinical information is obtained and entered in the registration system with timeliness and accuracy
• Distributes and explains forms, documents and educational handouts to patients or family members
• Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation
• Provides explanation of process and addresses concerns or questions
• Communicates with admitting physician's office, nursing unit staff and/or other appropriate personnel regarding admission to exchange necessary information and determine placement
• Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up
• Participates in the call rotation as scheduled
• Cleans and sanitizes telephones and desks in assigned areas daily
• Other duties as assigned

Education

• High School Diploma or Equivalent, required

Experience

• Must be able to read and write
• Requires the ability to work with minimal supervision
• Must be able to work in a stressful environment and take appropriate action