What are the responsibilities and job description for the Phone Triage Nurse / CMA position at Carolina Urology Partners?
Carolina Urology Partners, PLLC is the largest, most comprehensive urology group in the Carolinas and is the 9th largest group in the country.
We are currently seeking a Telephone Triage Nurse for our office in Gastonia, NC. This position will be responsible for assisting in the examination and treatment of patients under Physician direction.
**Pay rate is negotiable based on experience**
Job Responsibilities:
- Manage high volume of patient calls on nurse triage line regarding medications, surgery complications, lab results and other urologic issues
- Work closely with providers to communicate appropriate response to patient needs
- Schedule and re-schedule appointments
- Call in prescriptions
- Keep detailed records of activity in patient’s EMR
- Handle nurse visits to obtain vitals, labs and give injections or treatments as necessary
- Acts as backup to Front Office staff when necessary
Required Skills & Qualifications:
- Certified Medical Assistant / CMA or Licensed Practical Nurse / LPN is required
- Ability to deal tactfully and effectively with patients, family members, staff members and Physicians
- 3-5 years clinical experience preferred
- Excellent customer service and communication skills
**Pay rate is negotiable based on experience**
We know that our people make us the best, and it shows in the superb care we deliver to each and every patient. If you excel in your field and are willing to commit to our mission and values, we invite you to apply by submitting your resume.
Equal Opportunity Employer CUP is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation or other characteristics protected by law.
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to Relocate:
- Gastonia, NC 28054: Relocate before starting work (Required)
Work Location: In person