What are the responsibilities and job description for the Phone Triage Nurse (LPN) position at Clay Wilson & Associates Inc. The Cognitive...?
TCC Primary Care & Wellness is a multi-specialty medical clinic that offers a wide range of services to our Patients. We specialize in Behavioral Health Services, Substance Use Treatment, Primary Care, Women's Health, and Weight Loss. Our medical clinic is apart of The Cognitive Connection, a family owned and operated business since 1995.
Job Duties:
- Returns call and/or portal messages, routes calls and messages to the appropriate clinic staff or Physician
- Triaging Patients with acute medical needs via telephone conversation, scheduling appropriate appointments, and communicating necessary information to the Providers and other medical staff/ offices.
- Prioritize Patient callbacks based on the needs as determined by review of the information given by the Patient or Physician.
- Review Patient Charts
- Notify Patients regarding their test results, diet, or lifestyle changes per the Providers request.
- Provide Patient education and counseling
- Consult with physicians about patient care needs
- Complete Patient referrals to outside agencies
- Complete required Prior Authorizations
- Room Patients, obtain vital signs, perform lab draws, administer injections
Qualifications:
- Active NC LPN License
- Experience in a Primary Care or Behavioral Health Care setting recommended
- Experience with completing PA's strongly encouraged.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Addiction Medicine
- Primary Care
- Psychiatry
Physical Setting:
- Clinic
Work Location: In person
Salary : $22 - $26