What are the responsibilities and job description for the ED Registration Counselor (Non-Certified), ED Business position at CarolinaEast Health System?
Job Summary: Registration of outpatient, pre-admissions, and admissions to CarolinaEast Health System.
About CarolinaEast Health System
CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America’s Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.
- High School diploma with additional courses in medical terminology, bookkeeping, computer use, office machines and ability to work accurately with figures.
- Two years in a clerical health care setting preferred.
- Complete the nine (9) courses assigned for the Patient Registration Counselor within the registration education module. These courses include HIPAA Overview, Registration and Insurance Basics, and Service Excellence. These courses are designed to improve employee performance and gain competence in the role as well as enhance the patient experience. A passing grade of 80 is required for all courses and courses must be completed within 6 months of date of hire. These nine courses are the basic level of the 26 prerequisite courses required for certification as a Patient Access Specialist (CPAS).
- Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.
