What are the responsibilities and job description for the Dental Front Office Staff position at CarolinasDentist?
About the Practice
Looking for something different in dental? Relationships and fun are just a few of the core foundations that make CarolinasDentist a great place to be! But we aren't just looking for anyone--we need compassionate, driven, growth-oriented people to help us reach the next level in patient care! If this sounds like you, bring your talent and experience to our new team in Chapel Hill! In exchange, you'll receive competitive pay, flexibility in scheduling, and many more enticing benefits!
Responsibilities
As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:
- Schedule and confirm patient appointments.
- Veriify insurance for all clinical appointments.
- Collect all monies due for services rendered.
- Develop and maintain doctor/hygiene schedules as necessary.
- Greet and check patients in and out, before and after treatment.
- Educate, consult and present patient treatment plans.
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
- File insurance pre-determinations.
- Conduct financial consultation with patients when new treatment plans are presented, as applicable.
Qualifications
- High school diploma or equivalent required.
- A minimum of two years of front office experience preferably in a dental setting.
- Proficiency with Microsoft Office Suite.
- Knowledge of dental software strongly preferred.
Benefits Offered
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.
Requisition Number
2025-14820
