What are the responsibilities and job description for the Guest Experience Coordinator position at Carowinds?
About Us
We are a dynamic and innovative company that operates a theme park and other entertainment venues. Our team is passionate about creating memorable experiences for our guests and providing excellent customer service.
Job Description
This role is part of our Admissions team and involves interacting with guests at various points in the park, including toll booths, ticket sales, and guest experience areas. The successful candidate will be responsible for scanning tickets and season passes, activating season passes, managing VIP parking, printing re-entry tickets, and checking IDs for compliance with our chaperone policy.
Responsibilities
- Ticket Processing: Scan guest tickets and season passes, activate season passes, and print re-entry tickets as needed.
- Parking Management: Manage the VIP parking lot and ensure that it is running smoothly.
- ID Verification: Check IDs to ensure compliance with our chaperone policy.
Perks and Benefits
We offer a range of benefits and perks to our employees, including:
- FREE admission to Carowinds and other Six Flags Entertainment parks
- FREE tickets for friends and family
- 10% discounts on food and 20% discounts on merchandise
- The opportunity to work with people from diverse backgrounds and cultures
