What are the responsibilities and job description for the IT Tech Support position at Carr, Riggs & Ingram, LLC?
IT TECH SUPPORT
At Carr, Riggs & Ingram, your career path is just that—yours. We are strong believers in the notion that your career should adapt to and integrate into your life and not the other way around. We invite you to explore our opportunities and learn how CRI can help you reinvent your career path and shape your
future.
We are dedicated to uniting your professional passions with your individual personal pursuits, creating an empowered workplace for everyone—from interns and admins to staff accountants and future partners. At CRI, #EverybodyCounts.
Essential Functions:
IT Technical support team is responsible for working in a managed helpdesk environment:
- Install/configure/operate/maintain workstation hardware, Microsoft OS, various industry specific software and providing end-user support, via helpdesk.
- Provide feedback for maintaining installation and configuration procedures
- Contribute to maintaining system standards
- Identify approaches that leverage our resources and provide economies of scale.
Minimum Qualifications:
- The ability to quickly adapt to new situations, a strong commitment to a team environment
- A willingness to learn new technologies
- The ability to de-conflict requests/requirements, and the ability to establish, maintain, and follow documented processes and procedures.
- High School Diploma
- Basic knowledge and experience with Microsoft Desktop OS’s and application suites is required. Excellent written, verbal and interpersonal communication skills
- The ability to work independently with minimal supervision, with a high level of accuracy and attention to detail are also required.
Preferred Qualifications:
- Experience with Windows Desktop Support a plus.
- Special consideration will be given to applicants with Certifications; MCP and higher and CompTIA A .
Applicants for positions with CRI must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position or future positions.
CRI is a nationally recognized accounting and advisory firm known for its audit, tax, and business consulting expertise. The profession and our communities widely acknowledge our commitment to delivering tailored solutions to help ensure client success.
We stand out through our collaborative, client-focused approach, offering personalized services backed by deep industry knowledge. Clients trust CRI as a dedicated partner who understands their unique needs and ensures support at every step. To learn more about the industries we serve, our service offerings, and our family of companies please visit us at www.criadv.com.
