Assistant HVAC Service Coordinator

Job description

When we say people are our greatest asset, we arent just making a feel-good statement. Weve based our entire business around hiring talented, dedicated professionals, and weve given them the resources they need to thrive.

We are looking for anAssistant HVAC Service Coordinatorwho wants to earn a competitive salary, and performance-based bonuses, and work with a close, engaging team!

Carrano Air HVAC Contractors, LLC is a second-generation family-owned business in Dayton, N.J. We have been in business for almost 40 years. Carrano Air provides heating and cooling solutions and repairs for homes and businesses in the Central NJ area. Carrano Air is calling all customer-service-orientedAssistant HVAC Service Coordinatorsin the Dayton, NJ area to apply to join our dynamic team.

WHAT YOU'LL LOVE ABOUT JOINING OUR TEAM. We are an established company in a competitive industry that invests in our team and offers real opportunities for career growth.

Compensation

• $50,000 - $55,000 Average Annual Pay (based on experience)
• Base Pay Commissions (uncapped) Performance Based Bonuses!

Benefits

• Medical, Vision, Dental Insurance, and more
• Uniforms
• Take Home Truck
• Paid Holidays and Paid Vacation
• Incentives and Bonuses
• Training Programs
• Amazing Team Culture

Responsibilities

• Responsible for providing a high level of ethical customer service to our clients while scheduling service and repairs for residential, commercial, and light industrial HVAC systems.
• You will get and update customer "Bill To" and "Site" information for our software system.
• You will assign, dispatch, monitor, and ensure all work orders are closed with appropriate supporting documentation promptly.
• Responsible for assisting in the administration of Residential and Commercial PM Contracts.
• You will help track retention, loss of, and new contract holders.
• Responsible for performing various administrative duties to assist our team. Develop and maintain reports for items assigned by the Service Manager, Operations Manager, Service Coordinator, and/or Owner.
• Maintain fleet maintenance and service records, including updating the Excel spreadsheet.
• Keep track of time sheets for the technicians, ensuring clock times are properly recorded.
• Assist other office personnel with clerical assignments as needed. Perform other duties and/or tasks as assigned by management.
• Perform cross-training for other office positions, especially for Installation Administration.
• Appearance: You will maintain a clean, neat, and professional appearance.

Job requirements

• 3-5 years of HVAC service work and installation experience
• Experience in management
• EPA Certification
• NATE Certification is preferred
• Excellent customer service and communication skills
• Ability to read and interpret wiring diagrams and blueprints
• Valid driver's license and insurable driving record
• Must demonstrate a working knowledge and proficient use of Microsoft Excel and Word
• Must be Authorized to work in the U.S.

"We are an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."