Digital Sales & Solutions – SR. e-Procurement Implementation Specialist

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000 employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence.

Find out more about CE at www.carrierenterprise.com.

Job Description

Senior e-Procurement Implementation Specialist – Orlando, Florida | REMOTE

As a Senior e-Procurement Implementation Specialist at Carrier Enterprise, LLC you will be responsible for managing end-to-end implementation, configuration, and deployment of our digital sales solutions. You will partner with internal sales associates to identify customer needs, define business processes, recommend best practices, and lead the configuration of solutions.

Key Responsibilities

• Support the execution of end-to-end design, configuration, and deployment of digital sales solutions including, but not limited to EDI, Punchouts, Hosted Catalogs, API’s | CMXL.
• Onboarding eProcurement solutions related to cXML Punchout projects by guiding customers through setup, development, and testing.
• Assist in pre-sales activities by identifying customer requirements, business procedures, and problems to improve existing systems and successfully present software solutions to clients.
• Determine customers e-procurement purchase order (PO), and invoice submission requirements.
• Project manage technical integrations.
• Provide sales associate and customer training.
• Drive technology adoption.
• Delivery ongoing customer technical support.
• Coordinate platform upgrades.
• Provide input into engagement decisions, including workplan and timelines.
• Conduct software solution testing, including unit, integration, and regression test plans.

Proficient Skills

• Communication
• Interpersonal skills
• Organizational skills
• Project management
• Customer service

Requirements

Preferred Skills And Experience

• 3 years of experience implementing and integrating B2B ecommerce solutions including Punchout, EDI, Hosted Catalogs.
• Ability and experience working in a remote team environment.
• Knowledge of Atlassian Jira, TradeCentric (formally Punchout2Go), Infor Cloud Suite Distribution (CSD) ERP, EDI Platforms (SPS Commerce, True commerce or similar).
• Working knowledge with SAP Ariba, Coupa or other hosted e-procurement platforms.
• Experience with CXML schema mapping.
• Excellent interpersonal and communication skills to effectively interact with vendors, customers, and internal sales, technical, and management team members.
• Ability to identify customer needs, define business processes, and recommend best practices.
• Experience in producing technical specifications and systems integration requirements.
• Ability to support sales by participating in pre-sales customer-facing activities, including presentations and requirement analysis.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
• 3 years of relevant professional experience.
• Strong technical acumen and problem-solving skills.
• Ability to work independently and as part of a team.
• Comfortable communicating technical solutions to internal sales teams and customers.
• Must have prior experience gathering and documenting e-Procurement workflow requirements.
• Must have prior experience managing and implementing e-Procurement software integration projects.
• Specific integration project solutions should include some of the following integration types: Punchout, CXML, Hosted Catalogs, EDI.

Benefits

Remote Work Environment

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short-term and Long-term)

Employee Assistance Program (EAP)

Tuition Reimbursement & Professional Development

Paid Vacation & Sick time

Company Paid Holiday's

401(k) Plan with Employer Match

Employee Discount Program

Invitation To Apply

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.

Equal Opportunity Statement

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.