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Customer Service Operations Data Analyst

Carrier Global Corporation
East Syracuse, NY Full Time
POSTED ON 3/28/2025 CLOSED ON 4/25/2025

What are the responsibilities and job description for the Customer Service Operations Data Analyst position at Carrier Global Corporation?

Real-time monitoring of all queues, ensuring the correct number of contact center agents are scheduled and available at the right times to answer the forecasted volume of incoming calls, chats, web forms, and emails. Run reports from multiple systems Customer Service, Data Analyst, Operations, Business Operations, Analyst, Service, Manufacturing, Technology

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