Senior Digital Product Manager, Abound Developer and Partner Enablement

Country : United States of AmericaLocation : CAGAO : Carrier-Home Georgia Remote Location, Remote City, GA, 30303 USACarrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.About This RoleThe SDPM will work across a diverse cross-functional group of stakeholders to build new digital products and services geared towards enabling a rich data platform to power innovative experiences. In this role, you will work backwards from the new discovery of customer needs and digital product roadmaps to identify and deliver foundational services before they are needed. You will support build vs. buy analysis and guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into actionable steps that drive product development speed.As SDPM, you will foster strong relationships with product marketing, partners, architects, engineers, designers, and business leaders to help design and develop products and services that enable speed to market, economies of scale, consistent user experiences and improved asset performance. You are responsible for guiding products and services throughout discovery and execution cycle, focusing specifically on analyzing, positioning, launching, supporting, and continuously enhancing solutions to meet customer and stakeholder needs.This position will focus specifically on the successful definition, delivery and evolution of the cornerstone of Carrier’s Abound strategy. You will have deep experience in managing APIs, SDKs and tools as a product to enable internal and external stakeholders with easily accessible development resources and rich access to data and services. Must have experience in partner enablement and a keen balance of both pragmatic business sense and strong credibility with developers and technical audiences. You rarely build once; you always think about re-use and scale with a platform mindset and product eye.Key Responsibilities : Champion the definition, delivery and evolution of Abound's core platform and servicesSolid technical product management background and agile methodologiesIdentify problem statements and address those needs with platform offeringsAssess growth opportunities for products and services across the enterpriseCreate bold visions and strategies for digital products, identifying forward-thinking opportunitiesDeliver customer-data-centric strategies that drive revenue, conversion, engagement and retentionWork with customers and application product managers to understand needs and ensure strategies will be effectiveStructure and execute against detailed product roadmaps, breaking down high-level product goals into executable units of work for designers and developersManage product execution, working closely with engineering, program management, UX, and partner teams to foster the best experience for our usersLaunch new products and features, test their performance, and iterate quicklyWork collaboratively across functions and BUs to ensure strategy is fully aligned, earning consensus and support from leaders and stakeholdersPractice agile development methodologies, coaching others as neededKey Skills : Deep experience in sensors, IoT devices and ecosystems and MQTTExperience in managing cloud platforms, APIs (incl. REST, GraphQL) and SDKs as productsWorking knowledge of the management of development portals such as Tyk and GitHubHands-on experience creating simple web and mobile applications for demonstrationsUnderstanding of ETL, data types, data warehouses, lake and data modeling in AWSStrong analytical, strategic, and creative problem-solving skillsBusiness, financial, and technical acumen, with focus on results and outcomesBusiness owner mentality, willingness to roll up sleeves to do whatever is necessaryEffective communication with key stakeholders and ability to influence multiple stakeholders without direct authority.Understanding of how new technologies can shape companies and deliver growthPassion about cloud and mobile technologies to generate strategic differentiationExperience managing multiple, concurrent product roadmaps and stakeholdersDirect experience working on an agile software development teamExperience working with and managing remote, globally dispersed teamsAbility to thrive in a fast-paced environment with multiple competing prioritiesLocation Considerations : US East Coast location highly preferred and East Coast Time zone hours will be expected.Fully remote with required travel to Atlanta or West Palm Beach at minimum on a quarterly basis.Required Qualifications : 5 years hands-on working with development portals, APIs and SDKs5 years hands-on working knowledge of cloud platforms5 years managing roadmaps and requirements for cloud services and applications5 years creating use cases and translating to key technical requirements5 years of digital or software product experience including experience in product management and / or product owner role3 years of proven, hands-on experience in Agile methodologies2 years experience working with remote and globally distributed teamsHigh School Diploma or GEDPreferred Qualifications : Pragmatic Marketing PMC certificationUnderstanding of building management hardware and software productsPre-existing experience and / or demonstrated aptitude for learning digital tools such as Aha!, Jira, Confluence, Miro, LucidChart, etc.Demonstrated knowledge of User Experience fields of research, interaction design and creative designComfortable in engaging and presenting to C-Suite audiencesExperience bringing innovative, impactful products to marketGreat communication – you can “translate” bi-laterally across business stakeholders, design colleagues and development and engineering teamsBe bold – identify and communicate misses where the team needs to pivot as well as underserved opportunities where the team should take greater risks and push forwardBusiness acumen – desire to understand how every new feature will delight customers and impact the businessTechnology passion – innate drive to learn and test out new technologiesDetail oriented – you can see the big picture but also sweat the small stuffPreferred Education & Certification : Bachelor’s degree in applicable discipline highly desired.Agile Product Owner and / or Scrum Master certified or have “on the job” experience.#LI-RemoteRSRCARCarrier is An Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Job Applicant's Privacy Notice : Click on this link to read the Job Applicant's Privacy Notice#J-18808-Ljbffr