Optician

Job Title: Optician
Location: Carson City, MI
Job Type: Full-Time

Company Overview:
Join our dynamic and patient-centered optical practice in Carson City, where we strive to deliver exceptional eye care and eyewear services. We are dedicated to creating a welcoming environment for both our patients and team members. As our Optician, you’ll play a pivotal role in providing excellent patient service while fostering a collaborative and supportive workplace culture.

Our practice is built on a strong foundation of values that guide how we work, interact, and serve. As part of our team, you’ll be expected to embody these core principles, which are integral to maintaining a positive and productive workplace. These values reflect our commitment to excellence, personal growth, and delivering exceptional patient care:

· Contribute to our positive reputation: Build trust and loyalty with patients, team members, and the community by providing exceptional service and maintaining a polished, professional appearance that reflects the high standards of our practice.

· Humbly confident: Lead with confidence and a willingness to learn and grow.

· Pursue excellence: Strive to exceed expectations in all aspects of your role.

· Exude professional maturity: Demonstrate accountability, poise, and integrity in all interactions.

Key Responsibilities:

· Assist patients with frame selection and provide expert advice on various lens types and features.

· Fit and adjust frames for optimal comfort and vision correction.

· Instruct patients on the use and care of contact lenses.

· Verify vision and medical insurance benefits.

· Process payments for services and products.

· Utilize insurance plans to ensure patients receive appropriate coverage for goods and services.

· Maintain accurate records and ensure compliance with company policies and industry regulations.

· Provide exceptional customer service and address patient concerns professionally and empathetically.

· Collaborate with team members to maintain an efficient and patient-focused environment.

· Be prepared to fill in at multiple locations as needed.

Work Hours:

· Monday - Friday

· Occasional Saturdays as needed.

Qualifications:

· High school diploma or equivalent required.

· Previous experience in optical or retail sales (preferred but not required).

· Strong customer service and sales skills.

· Excellent organizational and multitasking abilities.

· Proficiency in Microsoft Office and familiarity with practice management software (a plus).

· Exceptional communication and interpersonal skills.

· Ability to handle sensitive information with confidentiality and professionalism.

What We Offer:

· Competitive salary and benefits package.

· Weekly payroll.

· Opportunities for professional development and growth.

· A supportive and collaborative team environment.

· Discounts on eyewear and eye care services.

How to Apply: If you’re a proactive and detail-oriented professional passionate about providing exceptional patient care, we’d love to hear from you! Please submit your resume by applying through really or by completing an application at any of our locations.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person