What are the responsibilities and job description for the Bingo Caller/Attendant position at Carson Nugget?
JOB SUMMARY:
Under general supervision, provides friendly, efficient and accurate service to guests playing bingo in the casino bingo lounge; sells bingo cards, calls and records bingo games, pays out winners; and performs other duties as required.
ESSENTIAL FUNCTIONS: (This class specification may not include all the duties listed, nor do the examples cover all the duties that may be performed.)
Receive payment from guests wanting to participate in bingo games, issue bingo cards, make change and arrange for the payout to game winners in order to provide excellent customer service and to promote the Carson Nugget as the "friendliest casino in town".
Initiate and conduct bingo games by calling numbers during session(s) in a standardized and professional manner; verify winning cards and appropriately record same in order to keep the logbook up-to-date on all jackpots
Verify wins and provide cash outs on winning bingo cards, by contacting the appropriate back up personnel as determined by the size of the cash out in order to assure integrity of the game(s).
Check out bank at the beginning of each shift and keep an appropriate amount of currency on hand during the shift to complete all cash transactions; check in bank at the close of shift, completing all required records, including daily statistical reports.
Keep track of bingo supplies by performing periodic inventories of game schedule paper, log forms, etc. to ensure that replacements are ordered in a timely manner.
Respond to guests' questions, using the QuickReference Guide to provide information about casino gaming promotions, special and other events and/or programs in order to assist guests, advertise marketing campaigns and encourage guest attendance and participation.
Education and Experience:
Previous full-time experience handling cash on a regular basis and previous experience in a position with regular direct public contact, efficiently and effectively exhibiting excellent customer service. Must be at least 21 years of age at the time of application.
Licenses and Certifications:
Must be able to obtain Nevada Gaming Registration
