What are the responsibilities and job description for the Tool Service Coordinator position at Carson's Nut-Bolt & Tool, Co. Asheville NC?
Job Title: Tool Service Coordinator
Location: Carson's Nut Bolt & Tool – Spartanburg, SC
Job Type: Full-Time
Job Overview:
Carson's Nut Bolt & Tool is looking for a detail-oriented and organized Tool Service Coordinator to manage the intake and tracking of tools requiring service. This role is responsible for processing tool repair requests, coordinating shipments to manufacturers like Milwaukee and DeWalt, and ensuring accurate paperwork and customer records. This position does not involve in-house repairs but focuses on managing the logistics and documentation of tool servicing.
Key Responsibilities:
- Accept and document tools brought in for service.
- Process and coordinate shipments of tools to Milwaukee, DeWalt, and other manufacturers for repair.
- Maintain accurate records of tool service requests, including repair status and return timelines.
- Communicate with manufacturers to obtain updates on repair progress.
- Keep customers informed about the status of their tool repairs.
- Ensure all required paperwork is completed and filed properly.
- Perform general office administrative tasks related to tool service coordination.
Qualifications:
- Strong organizational skills with great attention to detail.
- Excellent communication skills to interact with customers and vendors.
- Ability to multitask and manage multiple repair requests efficiently.
- Proficiency in using computers and office software (Microsoft Office, email, etc.).
- Previous experience in customer service, office administration, or logistics is a plus.
Why Join Us?
- Work in a fast-paced environment with a supportive team.
- Opportunity to grow within the company.
- Competitive pay and benefits.
If you're an organized, customer-focused professional who can manage logistics and paperwork efficiently, we’d love to hear from you!
To Apply: Submit your resume to chrisw "at" carsons-nbt.com.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- No nights
- No weekends
Ability to Commute:
- Spartanburg, SC 29303 (Required)
Ability to Relocate:
- Spartanburg, SC 29303: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18
