What are the responsibilities and job description for the Hotel Front Desk position at Carson Valley Inn?
Company Overview:
Are you passionate about guest service and hospitality? Do you have a desire and commitment to providing exceptional customer service with a smile?
Welcome to Carson Valley Inn! We provide memorable experiences for our guests through exceptional customer service and quality hospitality. If you are looking for a career in hospitality with a fast growing company and a local leader in the industry, come join our Dynamic Team today! We are Friendly, Fun & Different, we hire smiles and train skills and we want you on our team!
Carson Valley Inn is a charming hotel/casino property in Minden, Nevada. Situated at the foot of the Sierra Nevada Mountains just 20 minutes east of Lake Tahoe and 45 minutes south of Reno, our casino is the perfect place to work.
We are currently seeking a qualified candidate for our Hotel Front Desk / PBX position.
Description:
- Work hotel front desk with checking in and out guests
- Make and confirm hotel reservations, assist in taking calls from promotional mailings, call guests back to complete reservation information and other paperwork.
Requirements:
- Computer experience required
- Must have excellent communication and customer service skills
- Work well under pressure
- Able to multi-task with accuracy
- Previous phone experience helpful.
Shift:
- Full-time Day / Mid Shift/Evening Shift
- Weekend and Holiday work required.
Required education:
- High school or equivalent
- Bilingual a plus
Job Types: Full-time
COVID-19 considerations:
We continue to follow all State, Local and Federal guidelines pertaining to COVID19
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Swing shift
- Day shift
- Evening Shift
- Holidays
- Weekend availability
Ability to commute/relocate:
- Minden, NV: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Weekends as needed
Work Location: In person