What are the responsibilities and job description for the Customer Service Representative position at Carstar?
Customer Service Representative at Carstar
Are you a highly skilled and motivated individual looking for an immediate opportunity in the Administrative & Business Operations industry? Do you thrive in a fast-paced and dynamic work environment? If so, we have the perfect job for you!
Carstar, North America's largest Multi-Shop Operator Network of independently owned collision repair facilities, is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in providing exceptional service and ensuring customer satisfaction.
Main Responsibilities :
- Serve customers by providing all necessary service and product information
- Resolve service and product problems
- Ensure customer satisfaction and pleasant user experience
Customer Service Representative Job Description :
We are looking for an experienced and seasoned customer service representative who will always be on top of their performance and make a contribution to the overall excellence of our customer service. As the first line of contact with our customers, you will fully understand the importance of this role and show the dedication needed to provide outstanding service.
Building trust with our customers is crucial, so our ideal candidate must have excellent organizational and communication skills. You will be responsible for processing customer adjustments, maintaining financial accounts, and analyzing customer needs to recommend potential services and products to management.
Responsibilities :
Customer Service Representative Job Requirements :
Benefits :
If you are a talented and enthusiastic individual with a passion for providing exceptional customer service, apply now to join our team at Carstar!
CARSTAR is North America’s largest Multi-Shop Operator Network of independently owned collision repair facilities, offering auto body repair, paintless dent repair, and storm damage repair with 24 / 7 accident assistance. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes, and industry-leading customer satisfaction ratings. We offer a national warranty on qualified repairs and a service guarantee.
