What are the responsibilities and job description for the Restaurant Host South Coast Winery Resort & Spa position at Carter Hospitality Group?
Job Description
Job Description
The Vineyard Rose Restaurant is looking for a Restaurant Host that is available weekends and holidays.
Some duties include :
- Coordinates seating and reservations of the dining room, monitors efficiency of the workflow of the servers under the direction of the Supervisor.
- Answer phones with in three rings in a courteous and professional manner.
- Meets and greets guests promptly, courteously, and addressing guests by name when possible.
- Escorts guests to tables with proper amount of clean menus and wine lists.
- Maintain a complete working knowledge of the Dining Room menu.
- Maintains a waiting list with approximate times, direct guests to areas to wait and to inform the guests when their table is ready.
- Handle all guest complaints or dissatisfaction promptly and professionally, informs the Manager of all guest issues.
- Anticipates guests needs at all times.
- Inspects and replaces menus and wine lists that are soiled.
- Performs other duties as assigned by the Manager
- Maintain a professional appearance and demeanor.
