Sales/Marketing Specialist

Job Overview
We are seeking a dynamic, and results-driven Sales and Marketing Specialist is a dynamic blend of inside sales, marketing and special projects requiring strong analytical skills, excellent communication, and the ability to manage multiple responsibilities. The ideal candidate will possess a background in sales, with proven experience in customer service and marketing.

Responsibilities

• Respond to inbound sales inquiries via phone and email assisting customers with orders, product information, and pricing.
• Maintain strong communication with external sales representatives and provide support as needed.
• Maintain relationships with customers to enhance sales and retention, as well as assist sales representatives with customer relationships.
• Assist in executing marketing campaigns, promotions, and customer outreach efforts.
• Utilize marketing tools such as social media platforms, email platforms, CRM software, and company website to support sales initiatives.
• Collaborate with team on special projects.
• Generate and interpret sales and marketing reports to measure performance and identify opportunities.
• Track Key Performance Indicators (KPI's) and provide insight to the sales team and upper management.
• Maintain accurate records of sales activities, customer interactions, and marketing efforts.
• Support Sales representatives in providing insight on new markets and recommending in-person sales calls.
• Make accommodations for sales calls, offsite meeting and trade shows, including hotel accommodations, travel, gathering marketing material, and generating reports for upcoming sales calls and/or trade shows.
• Other duties as assigned.

Education and Experience

• High School diploma
• Associate's degree and/or bachelor's degree in marketing is a plus
• 2 year's of experience in inside sales, marketing, or a related field.

Skills

• Strong analytical skills with the ability to interpret reports and data.
• Excellent written and verbal communication.
• Proficient in CRM systems, marketing platforms and social media platforms.
• Excellent in Microsoft Excel.
• Excellent computer skills.
• Ability to multi-task, prioritize tasks, and work independently.
• Strong problem-solving skills and proactive mindset.
• Familiarity with digital marketing tools and strategies.
• Creative thinking and innovation.
• Ability to work under pressure.
• Positive and upbeat attitude.
• Quick learner.

Join us as we strive for excellence in our industry. If you are passionate about driving sales success through innovative marketing strategies, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Paid training
• Retirement plan
• Tuition reimbursement
• Vision insurance

Compensation Package:

• Profit sharing
• Quarterly bonus

Schedule:

• 8 hour shift

Ability to Commute:

• Grand Haven, MI 49417 (Required)

Ability to Relocate:

• Grand Haven, MI 49417: Relocate before starting work (Required)

Work Location: In person