What are the responsibilities and job description for the Product Specialist/Sales Associate - CMA's Valley Subaru position at Carter Myers Automotive?
Job Description
Job Description
Description :
At CMA’s Valley Subaru , we are proud to represent Subaru, a brand known for its reliability, performance, and commitment to safety. Subaru vehicles are designed for those who seek adventure, value safety, and appreciate the longevity of a well-built vehicle. If you are passionate about cars, customer service, and working in a place where your contributions truly matter, we invite you to explore a career with us.
As a Product Specialist / Sales Associate at CMA, you will :
Work with a positive and supportive sales culture, collaborating with team members to achieve individual and team sales targets.
Engage customers in a consultative manner, understanding their needs and providing personalized guidance throughout the sales process.
Demonstrate comprehensive product knowledge, staying up-to-date with the latest trends and technologies in the automotive industry.
Generate sales leads through innovative video marketing and social media posts.
Follow up with customers after the sale to ensure their satisfaction, address any concerns, and thank them for choosing our dealership. Build rapport and foster loyalty by staying in touch and being a reliable resource for all their automotive needs.
Benefits
Employee Stock Ownership Plan (ESOP)
Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program
401k plan with company matching
Paid Time Off and Holiday pay
Associate discounts on vehicle purchases, parts, and service
Paid maternity leave after one year of employment
Closed on Sunday
Requirements :
Education and / or Experience
High school diploma or general education degree (GED); and one year related experience and / or training; or equivalent combination of education and experience.
1-2 years customer service, hospitality, and / or retail sales experience, even if it’s in a different industry.
Basic computer proficiency for using customer management software and completing digital paperwork.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Strong interpersonal and communication skills to engage with customers effectively.
Certificates, Licenses, Registrations
Valid Driver's License
Physical Demands
Sitting for periods while handling contracts, completing paperwork, or working on a computer.
Frequently walking throughout the dealership and lot to show vehicles, check inventory, or meet customers.
Standing for extended periods while assisting customers or participating in sales events.
Occasionally lifting and carrying promotional materials, paperwork, or vehicle accessories, usually under 20-30 pounds.
Bending, reaching, or stooping to retrieve items or inspect vehicles (e.g., checking tires or interior).
Working outdoors while showing vehicles on the lot, which may involve exposure to varying weather conditions such as heat, cold, rain, or snow.
Work Environment
Working in a bright, clean, and professional showroom where vehicles are displayed.
Spending time outside showing vehicles, walking the lot with customers, and moving inventory.
Joining customers on test drives, which may involve driving on nearby roads or highways.
Schedule can vary based on dealership hours and sales events. Schedule often includes evenings, weekends, and holidays, as these are peak times for car shopping.
Typical dealership sounds include conversations, phones ringing, and occasional vehicle noise from test drives or nearby service departments.
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