What are the responsibilities and job description for the Baby Product Specialist Lead position at Carter's/OshKosh?
About Us
Carters, Inc. is a leading North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip*Hop, and Little Planet brands. As the #1 most-purchased children's clothing brand, we've become an industry leader by providing quality products and lasting careers to our team members.
Our Culture
We're committed to creating a diverse environment and are proud to be an equal opportunity employer. We value connections between customers, teams, and families, and foster a welcoming and inclusive environment for all.
The Job
We're seeking a Part-Time Sales Manager to lead our sales floor team and provide exceptional customer service. As a product and brand expert, you'll help families navigate every moment from preemie to size 14, welcome customers with a warm greeting, and maintain a genuine customer focus.
Your Responsibilities
- Become a product and brand expert of our brands
- Welcome customers with a warm greeting and provide assistance
- Maintain a genuine customer focus on the sales floor
- Foster a positive, safe, and inclusive environment
- Consistently model service standards and omni-channel experience while coaching others to success
- Lead and execute an assigned business focus area through planning and detailed follow-through
- Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
- Utilize customer feedback to identify areas of opportunity to implement actions to drive results
- Build customer loyalty through Company-sponsored programs, including credit
What We Offer
- A competitive salary ranging from $18.25 - $22.25 per hour based on experience and location
- Schedules that fit your life, allowing you to balance work and personal activities
- Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
- Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language
- The opportunity to learn and build skills and grow as an individual, with professional and personal development to help shape your career
Requirements
- A positive and solutions-oriented mindset
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
- Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
- A variety of skills and experiences
- A high school diploma or GED
Salary : $18 - $22
