What are the responsibilities and job description for the Operations Coordinator - Las Vegas Fontainebleau position at Cartier?

Job mission KEY RESPONSIBILITIES

At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities. Our objective is to create the most exceptional client experience with the most productive environment and team. Doing so with consistency across the network – giving our clients a unified experience throughout North America while enhancing our client development opportunities. To do so, we operate in an appointment recommended model, allowing us to provide clients with the best possible boutique experience, including personalized product curation, attention, and services for their creation.

OPERATIONS COORDINATOR - CARTIER, FONTAINEBLEAU

Job Mission

The Operations Coordinator contributes to the overall commercial success of the boutique byupholding Maison compliance and achieving operational excellence. In a highly dynamic and collaborative environment, the Operations Coordinator is responsible for managing all aspects of the day-to-day processes, including key administrative support fortransactional activities, financial compliance, logistics, inventory control, and effectively supports the implementation of policies and procedures.

Key Responsibilities

Operational Excellence / Compliance

Ensure proper understanding and execution of all Maison policies and procedures within the boutique; champion and influence compliance among the broader team
Coordinate efficient opening and closing procedures
Ensure proper movement of product in / out of boutique including,but not limited toshipments, transfers, consignments, and movement throughout the boutique while maintaining quality controland preventing stock losses
Consistently demonstrate excellent care and proper product handling, and follow appropriate packing, shipping, and receiving procedures particularly for high value creations
Monitor financial aspects of boutique sales;ensure daily transactions and proper paperwork are submitted to respective corporate teams timely and accurately
Support other transactional flows (ecommerce, etc.) to ensure efficient business operationsand seamless client experience
Coordinate inventory control processes (, daily / weekly / monthly counts and stock movements) to ensure a successful annual inventory
Uphold Cartier standards within the boutique environment, including but not limited to maintenance, third party vendors, tools and technology, equipment, etc.
Partner with client-facing teams to manage the boutique supply inventory including replenishment needs for sales and hospitality areas, as well as back of house; manage the order process and support Lean / 5S strategies for optimal storage organization
Assist with care service responsibilities as needed (, the client repair flow,execution ofreports,and monthly inventory / reconciliation)
Support overall success of boutique audits;partner with management to implement and execute action plans
Participate in daily set up and break down of boutique for opening / closing as needed
Exhibit strong communication and problem-solving skills by partnering effectively with boutique managementand peers
Assist with special projects as needed
Consistently reach and aim to exceed all KPIs

Maison / industry knowledge

Develop fundamental brand knowledge to convey Cartier heritage and values

Remain current on all industry news, local / global competition, and connection to community

Share and collaborate with region and network peers on operational best practices

Teamwork

Uphold the Cartier standards with the ability to project an approachable and professional image in personal appearance, manner, and demeanor

Contribute to a positive and productive boutique environment by leveraging both personal and team savoir-faire to always create a highly collaborative network both in person and via telephone

Elevate the level of operational excellence and ensure all day-to-day processes are effective and efficient (, boutique organization, workflow, etc.); collaborate with management to provide ideas and solutions to client-facing teams

Be open and willing to take on transversal duties to support the broader team beyond the scope of everyday responsibilities

Demonstrate Cartier competencies and behaviors; foster transparency with colleagues and management by sharing feedback and information

Embrace and integrate diverse perspectives

Be an active member of the network Operations community

Qualifications

Education

Associate’s or Bachelor’s degree preferred

Additional language skills are a plus

Industry experience

Previous operations experience in luxury retail, service or hospitality industry is a plus

Technical skills / abilities

Excellent computer skills and use of technology

MS Office experience required; SAP knowledge preferred

Additional language skills area plus

Personal skills

Must be available to work retail hours (including weekends) and travel for trainings as needed

Ability to work in a fast-paced, evolving environment

Excellent analytical, organizational, and interpersonal communication skills are required

Strong understanding of client service needs and priorities (internal and external)

Frequent moving of packages and product

Strong attention to detail with the ability to handle multiple tasks simultaneously with accuracy and precision

Collaborative approach with ability to foster a united work environment with a “can do” attitude

Intellectual curiosity and passion for learning

WE OFFER

We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and (k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future!

Expected hourly rate : $26 - $29

Please note, salaries will be negotiated based on relevant skills and experience.

Salary : $26 - $29

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Operations Coordinator - Las Vegas Fontainebleau

What are the responsibilities and job description for the Operations Coordinator - Las Vegas Fontainebleau position at Cartier?

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