What are the responsibilities and job description for the Portfolio Servicing Associate position at Cartiga?
Job Description
Job Description
Salary :
Job Description : Portfolio Servicing Associate
Position Overview :
The Portfolio Servicing Associate will play a key role in loan compliance and portfolio performance. This role will focus on ensuring timely receipt and accuracy of borrower-provided case updates, performing compliance reviews, and auditing financial data. The associate will also support the development of protocols to enhance risk management and ensure best practices across asset management functions. The ideal candidate will be detail-oriented, process-driven, and adept at managing case-related documentation and reporting.
Key Responsibilities :
- Case Monitoring and Updates Collection
- Track and collect updates on collateral cases from law firm borrowers to ensure compliance with loan agreements.
- Maintain a detailed record of case statuses, including case outcomes, financial settlements, and other relevant developments.
- Identify delays or inconsistencies in reporting and escalate concerns to relevant internal stakeholders.
- Compliance and Risk Monitoring
- Ensure law firm borrowers remain in compliance with the firms transactional documents by reviewing financial statements and reports.
- Perform audits on operating and trust account bank statements to verify borrower adherence to financial protocols.
- Flag potential compliance risks and work with the Director of Risk Management to mitigate exposure.
- Asset Management Support
- Oversee and track monthly repayment processes, ensuring that payments are tied to collateral case milestones and outcomes.
- Review and update collateral case records in the firms loan servicing system to ensure alignment with loan terms.
- Create monthly loan portfolio performance reporting via loan management system.
- Protocol and Process Enhancement
- Collaborate with internal teams to enhance case monitoring processes and improve data accuracy and timeliness.
- Develop standardized procedures for case update collection and borrower reporting to improve efficiency.
- Recommend improvements to case tracking tools and workflows to support scalable growth.
