What are the responsibilities and job description for the Cartoon Network Hotel Dining Room Attendant position at Cartoon Network Hotel?
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
We are currently looking for a:
Cartoon Network Hotel Dining Room Attendant
Roles & Responsibilities:
Roles and Responsibilities:
Develop a strong rapport with guests by greeting them in a friendly and enthusiastic manner- Maintain professional appearance and adhere to uniform standards
- Strictly abide by standards set forth by ServSafe, state and local regulations, company policy, and other food regulatory standards that may apply at the Cartoon Network Hotel.
- Understands and applies all health department standards
- Present menus to guests and inform them of specials and promotions
- Make suggestions based on your guests’ questions and concerns about the menu
- Develop strong knowledge of each menu item, including capabilities of adapting dishes for guest requests and/or food allergies.
- Check guest identification when necessary to ensure they meet the minimum age requirement for consumption of alcoholic beverages
- Take guest orders and accurately communicate them to the kitchen
- Serve all food and beverages in a friendly and timely manner
- Checks back frequently with guests to ensure all needs and expectations are being met
- Present the guest with their check and process their payment by using Point-of-Sale (POS) system for check processing
- Remove soiled dishes and glasses from tables and counters and take them to the kitchen for washing
- Stock and clean service areas and tables, as needed
- Assist with rolling silverware and stocking server stations with supplies, whenever needed
- Replenish salt, pepper, sugar, cream, and all other condiments
- Escalate safety, hygienic, or maintenance issues to the proper authorities in a timely manner
- Promptly notify the security team or the manager of team member and guest injuries or emergencies
- All other duties assigned by leadership
Education and Experience:
- No education requirements for this position
- Three or more months restaurant experience preferred but not required
- Must be Food Handler Safety Certified (ServSafe or similar) or become so within 90 days of hire, when required by state and local guidelines.
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
- Must be at least 18 years of age to comply with PA Child Labor Laws
- Ability to work flexible schedule, including evenings, weekends, and holidays
- Must have reliable transportation to and from your scheduled shift
- Ability to comply with all uniform policies
- Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Ability to interact with current and prospective guests in a warm, friendly, and professional manner
- Ability to positively engage with guests to promote sales and customer satisfaction
- Ability to follow direction, multi-task, and work as part of a team as well as independently
- Previous experience with Point of Sale (POS) technology and PCI compliance a plus
Physical Requirements:
- Ability to stand, walk, and remain on feet for majority of the workday
- Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
- Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more
Working Conditions:
- This role will predominantly be based in an indoor restaurant setting
- Potential to be asked to work in other indoor or outdoor areas of the park, as needed
- Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
- Subject to the handling of and exposure to oils, chemicals, detergents, and cleaners (age restrictions apply)
- Subject to frequent interruptions, constant repetitive motion, high noise levels, and heavily populated environments
Team member benefits:
Working at the Cartoon Network Hotel is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Cartoon Network Hotel employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Palace Perks & Benefits:
- Flexible schedule
- Ability to cross-train and learn unique skills across various departments
- Free admission to Dutch Wonderland and all Palace Entertainment parks on your days off
- Invitations to exclusive company-sponsored employee events throughout the season
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than the Cartoon Network Hotel. Apply today!
Do not miss the chance to spark your career now!
