Volunteer Coordinator

Job Title: Volunteer Coordinator
Category: Exempt Full-time position
Reports to: Advocacy Manager

Qualifications

• Bachelor’s Degree required. Degree in Social Work or closely related field preferred
• Bi-Lingual Spanish speaking preferred
• Experience in and understanding of the child welfare system
• Understanding of the dynamics of child abuse and neglect
• Non-profit and/or Volunteer management experience a plus
• Ability to coach, provide guidance and clearly convey information, both orally and in writing, to others
• Highly organized, self-motivated, team player
• Appreciation of and strong commitment to Volunteer support and retention
• Recognize and respect the sensitive nature of the work and maintain the highest confidentiality

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Volunteer Support/Management

• Provide coaching, support and guidance to assigned Volunteers throughout the course of each case in compliance with agency policy
• Maintain accessibility and availability to assigned Volunteers on an “as needed” basis
• Ensure assigned Volunteers understand and operate within their role as CASA Advocate
• Assist assigned Volunteers with the development of case/child specific plans in accordance with agency policies
• Ensure that the best interests of assigned children are always represented and assigned Volunteers adhere to and follow all CASA standards and policies
• Demonstrate the ability to support a Volunteer throughout all the stages of a case
• Represent CASA as a professional and positive liaison to the Courts, DFPS, other governmental agencies, professional collaborations, and other organizations.
• Assist with and ensure assigned Volunteers’ preparation for all case related activities in adherence with agency policies
• Conduct a debriefing with assigned Volunteers at the close of each case providing an opportunity to receive feedback from and offer feedback to Advocates

Casework Administration

• Match and assign appropriate Volunteers to assigned cases in collaboration with Advocacy Manager
• Maintain schedule of all court dates, review co-sign and file Volunteers’ court reports in accord with agency policy
• Accompany assigned volunteers for all court appearances or insure coverage in absence of Volunteer either directly or through Advocacy Manager
• Maintain timely and appropriate communication with Supervisor regarding any problems encountered regarding Volunteers and/or cases.
• Provide coaching and guidance to assist with growth and development of Volunteers.
• Maintain case and Volunteer data/records in Optima in accord with agency policy and in compliance with National and State CASA requirements
• Ensure that assigned Volunteers submit case notes in compliance with State CASA requirements

Program Operation

• Represent the organization with professionalism, personal integrity, and a commitment to excellence always
• Assist with collection and tracking of Volunteer and case statistics
• Ensure that assigned Volunteers record their completion of ongoing training in accord with agency and State CASA requirements
• Prepare and submit timesheets and reimbursement requests in accord with agency policy
• Represent CASA at community committees, meetings, special events, recruiting opportunities as requested
• Complete annual professional development and record completion per agency policy
• Participate in all-staff and program staff meetings
• Attend quarterly Judge’s Roundtable
• Other duties as assigned by Advocacy Manager, Chief Program Officer or Chief Executive Officer

Volunteer Development and Retention

• Provide input/collaboration around Volunteer training and retention
• Attend and assist as requested with new Volunteer and ongoing training as well as appreciation and retention opportunities

Conditions of Employment

• Schedule includes regular office hours and some evening and weekend work, requires flexibility and availability
• Must have daily transportation
• Must pass all background checks

This is a full-time salaried position with plus benefits. Please email resume with cover letter and salary requirements to dwilliams@casaofcollincounty.org

No phone calls.

Work Remotely

• No

Job Type: Full-time

Pay: From $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Work Location: In person

Salary : $58,000