Prevention and Early Intervention Resource Navigator

Description

Position: Prevention and Early Intervention Resource Navigator

Reports to:  Prevention and Early Intervention Program Manager

Employment Status: Full-time/non-exempt/hourly, Benefits Eligible

Location: Hybrid/Flexible - CASA of Los Angeles, Edelman Children’s Court, 201 Centre Plaza Suite 1100, Monterey Park, CA 91754. Mon – Fri 8AM-5PM, weekend/evenings, required in office 2 days a week minimum.  

*Compensation and Job Title is commensurate with experience and may fall under the following pay ranges:

 $27.00 to $30.00 per hour. Please note that the salary/rate information is a general guideline only. CASA of Los Angeles considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.*

Organization Overview

CASA of Los Angeles organizes the community to take action and advocate for children and families in LA County’s overburdened child welfare and juvenile justice systems. CASA of Los Angeles is on a path over the next five years to expand services to a meaningful number of the 30,000 children in the Los Angeles dependency court system every year.

The Prevention and Early Intervention (PEI) program at CASA/LA is committed to empowering transitional aged youth (TAY) and non-minor dependents (NMDs) ages 12-21, who have been impacted by the Child Welfare system. The PEI program aims to provide youth with more expedient linkage to needed supportive services with the goal of reducing the risk of entering or re-entering additional systems, such as juvenile justice, adult criminal justice, or homelessness. Our mission is to proactively support our young people by connecting them with dedicated resource navigators that are able to provide individualized support, comprehensive case management, and skill-building training. Through personalized one-on-one support, access to CASA’s youth tailored resources, and targeted workshops led by our PEI training coordinator, we aim to equip youth with the tools and confidence needed for a successful transition into early adulthood.

Position Overview

The PEI Resource Navigator reports to the PEI Program Manager and provides administrative and case management support to TAY/NMDs (12-21y/o) both entering and currently active within the CASA/LA program. PEI Resource Navigator supports the PEI Program to ensure the highest level of service linkage and efforts for each child/youth both prior to and after appointment of a CASA. Each Resource Navigator will be assigned a caseload of youth to support, several community partners to establish and/or maintain a working relationship with and will be required to exhibit a level of expertise related to foster youth resources, services, and policies. 

Duties and Responsibilities

Case File Oversight:  

· Maintain compliance with CASA/LA policies and procedures and assist with administrative tasks related to PEI program, including documenting all case contact efforts. 

· Assist advocacy team and CASA volunteers with PEI case-related inquiries. 

· Actively participate in efforts to improve advocacy data quality and usability of ETO database. 

Referral and Waitlist Management:

· Manage intake of potential referrals of TAY/NMD to the PEI Program.

· Manage waitlist of children/youth awaiting appointment to a CASA, including overseeing data quality of waitlist records and enrolling/dismissing cases per protocol. 

· Audit waitlist periodically to ensure all relevant cases have been assessed for direct service linkage as they await a CASA

· Assist in the maintenance of program forms and tracking logs. 

· Communicate with appropriate court staff regarding CASA policies and procedures.

Youth Support and Advocacy:

· Complete case assessments for incoming TAY/NMD cases to identify areas of needed support

· Provide direct outreach to youth to identify areas of need for each case and link to appropriate services directly

· Champion an approach to working with TAY/NMD and families that emphasizes relationships, collaboration, and the challenges of social injustices

· Connect with youth on caseload in-person and virtually a minimum of once a month

· Model positivity and collaboration in working with CASA volunteers, staff, and community partners

· When appropriate, submit reports to Court on services linked prior to closing TAY/NMD out of program

· Facilitate youth trainings or peer support groups on a recurring basis. 

· Facilitate CASA trainings on topics related to TAY/NMD population on a recurring basis.

· Represent CASA at meetings and presentations with community partners, as needed. 

Other Duties:

· Provide supervision, training, and coaching to PEI interns, as needed. 

· Exercise leadership, independent decision making and professional judgement in day-to-day problem solving with team members and CASA staff. 

· Attend and actively participate in one-on-one supervisory meetings, Prevention Committee meetings, and team group supervisory meetings, as needed.

· Travel required on an as-needed basis, including occasional evening and weekend work.

· Participate in a minimum of 12 hours of continuing education per year. 

· Other projects as assigned.

Required Qualifications

· Bachelor’s degree in the areas of human services, social work, psychology, or a related field.

· Experience in the field of child welfare and/or experience working with children/youth.

· Highly proficient in MS Office, and ability to work with new systems.

· Detail-oriented and adheres to clear deadlines.

· Excellent organizational skills and ability to multi-task.

· Ability to work within a multicultural environment serving children and families of diverse backgrounds.

· Exceptional oral and written communication skills.

· Ability to pass a Live Scan background check.

· Behave in accordance with all competencies required of a leader that demonstrate the following:

o Actively listens to concerns and exhibits patience even if in disagreement

o Responds and communicates constructively and positively to others and their opinions with a collaborative and non-judgmental approach

o Conveys the point of the discussion clearly, providing supporting information 

o Effectively cascades information to the team and actively inquires their opinions and input 

o Exhibit emotional control during all encounters whether in agreement or not and while taking difficult stands

o Proactively takes responsibility for self and team.

o Builds professional, positive, and respectful relationships

o Adapts leadership style to build engagement based on individual needs of team rather than using a ‘one style fits all’ approach

o Exemplifies leadership skills that proactively address and exceed internal and external needs/expectations

Physical Requirements and Work Environment

· Time will be spent in the office and out in the field and could involve intermittent physical activities, including standing, bending, reaching, sitting, and walking.

· The CASA office is an open office layout. Candidates will be working in a shared space with varying levels of noise and foot traffic. 

· Lifting can be up to 20 lbs.

ADDITIONAL PERK/BENEFITS

- 4 Day Workweek (you read that right, have a 3-day weekend every week!)

- Generous Benefit Allowance for Medical, Dental, Vision

- Generous Vacation/Sick Policy

- 15 Paid Holidays, Office closed week after Christmas.

- Flexible work schedules

- Opportunity to make a difference in your community.

CASA of Los Angeles is an Equal Opportunity Employer and is committed to fostering diversity and inclusion.

CASA of Los Angeles promotes equal opportunity for all employees and applicants. In doing so, we comply with local, state, and federal laws and regulations to ensure an equal employment opportunity for everyone. We don’t discriminate in employment opportunities or practices on the basis of race, ancestry, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, citizenship, military service obligation, veteran status or any other basis protected by federal, state or local laws. Our policies and personnel practices are intended to ensure that all of us are treated equally with regard to recruiting, hiring, and advancement, and our decisions on employment are made to further the principle of equal employment opportunities for employees.

Salary : $27 - $30