Onboarding Specialist - Hybrid - Elmira, NY

The Onboarding Specialist plays a pivotal role in welcoming new employees and ensuring their smooth integration into the company. This position involves coordinating and executing the onboarding process, facilitating orientation sessions, and providing ongoing support to new hires as they acclimate to their roles and the organizational culture.

This position will be onsite at our Elmira Clinic and sometimes at our Elmira MH Clinic and some days will be remote.
Monday through Friday hours 8:00am to 4:30pm.

Essential Job Functions

• Assist in the management of the agency onboarding program.
• Handle new hire orientations and onboarding plans in assigned area – first day, paperwork, trainings, educating new hires on HR policies, internal procedures, benefits, and regulations.
• Assist with recruitment and staffing logistics, including posting positions, reviewing resumes, scheduling interviews, reference checks, offer letters, background checks and pre-hire logistics, and organization of files.
• Help manage HR/payroll databases – Paychex, Flock, HelloSign
• Effectively manage employee information - address, contact info, credentials, degree, WC code, CFR Code, wage, payroll information, performance, program codes, supervisors, payroll policies, holiday policies, PTO policies, status, locations, EEO survey

· Serve as the primary point of contact for new employees when they start, addressing their questions and concerns throughout the onboarding process.

· Collaborate with HR, hiring managers, and department heads to gather necessary paperwork and ensure all pre-employment requirements are met.

· Provide guidance and support to new employees as they navigate their roles, company culture, and organizational structure.

· Monitor the progress of new hires during the onboarding period, identifying any challenges or areas for improvement.

· Collect feedback from new employees to continuously enhance the onboarding experience and address any issues or concerns.

· Collaborate with cross-functional teams to streamline onboarding processes and improve efficiency.

· Stay updated on best practices in onboarding and employee orientation, incorporating new ideas and strategies as appropriate.

• Helps maintain accurate employee records both physical and electronic.

· Provide support and knowledge to employees around policy, processes, benefits, etc.

· Provide support to supervisors with employee performance, terminations, policy enforcement, etc.

· Stay up-to-date on employment and labor laws

· Set agency example with respect to accurate, complete and timely submission of HR related documents, such as timecards, open enrollment items, annual sign offs, trainings

· Communicate clearly with supervisor on task, projects, questions, concerns

· Other duties as assigned

Secondary Job Functions

· Participate respectfully and productively in agency meetings.

· Be prepared for meetings and discussion by becoming familiar with agency and attendees, anticipate data that might be helpful to the conversation

· Engage in team-building discussions. Avoid discussions or activities that are detrimental to department confidentiality and integrity

Knowledge, Skills and Abilities

· Knowledge of general human resource policy and procedure

· Ability to maintain the integrity and confidentiality of human resource information, files and records.

· Good knowledge of employment/labor laws

· Excellent communication and people skills

· Strong understanding of onboarding best practices

· Detail oriented with strong organizational skills

· Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

· Adaptability and flexibility to meet the evolving needs of the organization

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Mathematical ability—the individual identifies and resolves problems in a timely manner and gathers and analyzes information.
• Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
• Excellent verbal and written communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings. Edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality and perform it in an ethical manner.
• Computer/Technical competency—the individual has moderate to advanced computer skills which includes MS Office software applications (Word, Excel etc.) and familiarity with HRIS databases and Social Media.
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, to stand, to walk, to go up and down stairs, to operate foot and hand controls, to use a telephone, computer keyboard and to write. Occasionally the employee must lift and/or move up to twenty (20) or more pounds. This position requires accurate perceiving of sound, near and far vision, depth perception, handling and working with files, materials and objects and providing oral information. Work is performed in a normal office environment but also includes travel via a car.

Qualifications

Minimum of an associate degree in human resources or other closely related field with at least 2 years applicable experience specifically in Human Resources and onboarding. This position requires a valid Driver’s license and personal transportation for occasional travel to other locations.

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Employee orientation: 2 years (Preferred)
• Microsoft Outlook: 2 years (Preferred)
• Paychex Flex: 2 years (Preferred)
• Employee Benefits: 2 years (Preferred)
• HR Assistant: 2 years (Preferred)
• Human resources: 2 years (Required)

Ability to Relocate:

• Elmira, NY 14901: Relocate before starting work (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Salary : $20 - $23