What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Cascade Orthopedics & Sports Medicine Center, PC?
Job Summary:
Cascade Orthopedics and Sports Medicine Center is a specialty clinic located in The Gorge. We are seeking a reliable and friendly Front Desk Receptionist to join our team in the Hood River clinic. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service to our patients and visitors. The ideal candidate will have experience working in a dental or medical office setting and possess strong organizational and communication skills. This position requires travel to The Dalles clinic one day a week.
Responsibilities:
- Greet patients and visitors
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments for patients using our electronic scheduling system
- Verify patient insurance information and collect necessary co-pays or payments
- Maintain patient records
- Assist with medical administrative support tasks as needed
- Manage incoming and outgoing mail, e-mails, and faxes
- Maintain cleanliness and organization of the front desk area
Qualifications:
- High school diploma or equivalent required
- Knowledge of HIPAA regulations and ability to maintain patient confidentiality
- Familiarity with medical records management and scheduling systems
- Excellent verbal and written communication skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Professional phone etiquette and ability to handle patient inquiries with empathy and patience
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Medical Specialty:
- Podiatry
- Sports Medicine
- Surgery
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $20 - $23