What are the responsibilities and job description for the Front Desk Receptionist position at Cascade Vision Center?
Job Overview
Cascade Vision Center is a progressive and growing optometry office that empowers our staff to provide top quality eye care and the best possible patient experience. We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support and ensuring a smooth operation of the front office. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently.
Responsibilities
- Greet and welcome visitors in a professional manner.
- Answer phone calls promptly and manage inquiries with effective phone etiquette.
- Schedule appointments and verify medical/vision insurance.
- Handle incoming and outgoing correspondence, including emails and packages.
- Maintain an organized filing system for patient records and office documents.
- Assist with administrative tasks such as data entry, office management, and inventory control.
- Provide support to dental or medical staff as needed, ensuring a seamless patient experience.
- Uphold confidentiality and compliance with relevant regulations.
Skills
- Strong phone etiquette with excellent verbal communication skills.
- Bilingual abilities are a plus, enhancing communication with diverse clients.
- Previous experience as a dental receptionist or medical receptionist is preferred but not required.
- Proficient in office management practices and procedures.
- Exceptional time management skills to prioritize tasks effectively.
- Ability to work collaboratively within a team environment while also being self-motivated.
- Detail-oriented with strong organizational skills to maintain an efficient front desk operation.
If you are passionate about providing outstanding customer service and thrive in a dynamic office environment, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist.
Job Types: Full-time, Part-time
Pay: $22.00 - $22.95 per hour
Expected hours: 24 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Renton, WA 98055 (Required)
Ability to Relocate:
- Renton, WA 98055: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $23