Program Supervisor II, Community (FACT)

Job Overview

Location/Schedule: This is position is located at the Kerns Building in NE Portland. The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m.

Position: Program Supervisor II

Program: FACT Team

Mission:Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.

Vision: We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.

About the FACT Program: The Forensic Assertive Community Treatment (FACT) program is a specialized mental health service designed for individuals with Serious and Persistent Mental Illness (SPMI) who have current or historical involvement with the justice system. FACT employs a multidisciplinary, community-based approach to deliver intensive, client-centered, and time-unlimited services aimed at improving mental health outcomes and daily functioning. The program addresses criminogenic risks to reduce recidivism through comprehensive services, including individual therapy, case management, crisis support, substance use disorder counseling, supported employment, medication management, peer services, housing support, and medical coordination. This role includes participation in an after-hours, on-call rotation to support clients in crisis.

Description: The Program Supervisor II works within an interdisciplinary team to coordinate community-based services for individuals assigned to the FACT Team. This role is crucial in supporting clients through a strengths-based, client-centered, trauma-informed approach to reduce recidivism and achieve personal goals. The Program Supervisor II manages the daily operations of the program, provides clinical oversight, and ensures quality service delivery. This position requires direct clinical service provision to clients at least 50% of the time and works closely with community partners, including the Multnomah Department of Community Justice and Portland Police Bureau.

Responsibilities

• Contribute to the development of annual program goals aligned with Cascadia's strategic objectives and community contracts.
• Collaborate with community partners to support FACT clients and advocate for access to resources such as housing, benefits, and employment.
• Provide direct clinical services, including mental health assessments, service planning, and implementation of evidence-based interventions to support clients in reducing criminal behavior.
• Oversee the clinical operations of the FACT Team, guiding staff in daily responsibilities, conducting performance reviews, and providing supervision.
• Document and maintain compliance with electronic health records (EHR) standards and program requirements.
• Assist in crisis situations, following established emergency protocols.
• Serve on-call duties one week per month and may respond to crisis situations after-hours.

Qualifications

• Education: Master’s Degree in a behavioral science field; must qualify as a Qualified Mental Health Professional (QMHP) per Oregon regulations. CADC credential preferred.

• Experience: Minimum three years of clinical experience; experience with supervision is a plus.

• Skills: Strong clinical judgment, leadership, and decision-making skills. Familiarity with evidence-based practices, motivational interviewing, and strength-based case management.

• Driving: Requires valid driving license, ability to pass DMV check. Requires access to reliable transportation and ability to commute throughout Portland Metro area.

Working Conditions: This role is community-focused, with primary operations based at the Kerns Building and involving frequent travel to various locations for meetings and service provision. The environment may be dynamic and occasionally requires the Supervisor to perform tasks of other team members to maintain program stability.

Cascadia Health is an Equal Opportunity Employer committed to diversity, equity, and inclusion. If you need accommodation to participate in the application process, please contact us at 503.963.7654.

Benefits

We offer generous benefits for our full-time and part-time employees (20 hours pro-rated) including:

• Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year!
• Medical and Dental Coverage (begins 1st of the month following 30 days after hire date)
• VSP Vision Discount Plan
• 403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)
• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
• Short-Term Disability, Long-Term Disability, and Life Insurance
• Paid Bereavement and Jury Duty Leave
• Length of Service Award
• Voluntary Life Insurance
• Supplemental Insurance
• Student loan forgiveness options

Wellness Benefits:

• Employee Assistance Program (EAP)
• Bicycle Reimbursement
• Discounted Fitness Memberships
• Trauma Support Team

Starting Rate Range in USD ($)

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